Full-Time

IT Support Technician

Posted on 7/25/2024

aPriori

aPriori

201-500 employees

Cloud platform for manufacturing cost insights

Automotive & Transportation
Industrial & Manufacturing
Energy
Aerospace

Entry, Junior

Concord, MA, USA

Hybrid: Monday-Thursday on-site and Friday remote.

Category
IT Support
IT & Security
Required Skills
PowerShell
Communications
Atlassian
Computer Networking
Requirements
  • Excellent written and verbal communication skills
  • Strong troubleshooting and investigation skills
  • Positive attitude
  • Basic understanding of computer networking
  • Good understanding of Microsoft client and server operating systems, including but not limited to: Windows 10, Windows Server 2016 and newer, Active Directory, and Group Policy.
  • Microsoft Exchange or Office 365 experience
  • Experience as an end-user of Atlassian products is a plus
  • Experience administering Duo or other Multi-Factor Authentication (MFA) solutions is a plus
  • PowerShell experience or other scripting/automation experience is a plus
Responsibilities
  • Provide first-level technical support for all IT-related issues for both local and remote employees.
  • General Desktop support, employees in Concord office as well as remote employees for software, hardware, and core company services.
  • Setup and ship new workstations for employees (imaging, deploying software…)
  • Complete IT projects as needed
  • Research and resolve technical issues independently
  • Creating end user and internal documentation as needed
  • Provide A/V support for monthly onsite company meetings

aPriori provides a cloud-based platform that helps manufacturers improve product profitability and sustainability by offering insights into costs, manufacturability, and carbon impact. The platform streamlines the manufacturing process through digital factories, enabling quick generation of Bills of Materials (BOMs), cost analysis automation, and supplier negotiation transparency. aPriori stands out by emphasizing sustainability, allowing manufacturers to assess a product's environmental impact early in the design phase. The company's goal is to empower manufacturers to make informed financial and environmental decisions, enhancing profitability while supporting sustainable practices.

Company Stage

Debt Financing

Total Funding

$106M

Headquarters

Concord, New Hampshire

Founded

2003

Growth & Insights
Headcount

6 month growth

2%

1 year growth

1%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for digital twin technology boosts aPriori's market expansion opportunities.
  • Industry 4.0 trends align with aPriori's advanced cost management solutions.
  • Growing emphasis on sustainability increases demand for aPriori's carbon insights feature.

What critics are saying

  • Emerging digital manufacturing platforms could erode aPriori's market share.
  • Rapid AI advancements may require significant R&D investment to stay competitive.
  • Economic downturns could reduce manufacturers' spending on software solutions.

What makes aPriori unique

  • aPriori offers a unique digital twin technology for manufacturability and cost insights.
  • The platform provides comprehensive carbon insights, aligning with global sustainability goals.
  • aPriori's cloud-based solution enhances real-time collaboration and decision-making in manufacturing.

Help us improve and share your feedback! Did you find this helpful?

INACTIVE