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Full-Time

IT Support Technician

Confirmed live in the last 24 hours

aPriori

aPriori

201-500 employees

Cloud platform for manufacturing cost insights

Data & Analytics
Consulting
Hardware
Industrial & Manufacturing
Enterprise Software
Aerospace

Entry, Junior

Concord, MA, USA

Category
IT Support
IT & Security
Required Skills
PowerShell
Communications
Atlassian
Computer Networking
Requirements
  • Excellent written and verbal communication skills
  • Strong troubleshooting and investigation skills
  • Positive attitude
  • Basic understanding of computer networking
  • Good understanding of Microsoft client and server operating systems, including but not limited to: Windows 10, Windows Server 2016 and newer, Active Directory, and Group Policy.
  • Microsoft Exchange or Office 365 experience
  • Experience as an end-user of Atlassian products is a plus
  • Experience administering Duo or other Multi-Factor Authentication (MFA) solutions is a plus
  • PowerShell experience or other scripting/automation experience is a plus
Responsibilities
  • Provide first-level technical support for all IT-related issues for both local and remote employees.
  • General Desktop support, employees in Concord office as well as remote employees for software, hardware, and core company services.
  • Setup and ship new workstations for employees (imaging, deploying software…)
  • Complete IT projects as needed
  • Research and resolve technical issues independently
  • Creating end user and internal documentation as needed
  • Provide A/V support for monthly onsite company meetings

aPriori provides a cloud-based platform that helps manufacturers understand costs, manufacturability, and carbon impacts to enhance product profitability and sustainability. The platform streamlines manufacturing processes by allowing companies to quickly generate Bill of Materials (BOMs), automate cost analysis, and improve supplier negotiations. aPriori stands out by emphasizing sustainability, offering insights into a product's environmental impact during the design phase. The company's goal is to empower manufacturers to make informed financial and environmental decisions.

Company Stage

Series E

Total Funding

$196M

Headquarters

Concord, New Hampshire

Founded

2003

Growth & Insights
Headcount

6 month growth

2%

1 year growth

-4%

2 year growth

-15%
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Simplify's Take

What believers are saying

  • aPriori's clients report significant savings in supplier costs and lead times, with an average return on investment in three years.
  • The recent growth investment from Vista Credit Partners indicates strong financial backing and potential for further expansion and innovation.
  • Continuous updates and new features, such as the aP Workspace collaboration application, demonstrate aPriori's commitment to enhancing its platform and meeting customer needs.

What critics are saying

  • The manufacturing software market is highly competitive, requiring aPriori to continuously innovate to maintain its edge.
  • Integrating new features and updates may pose challenges in terms of platform stability and user adoption.

What makes aPriori unique

  • aPriori's platform uniquely integrates cost, manufacturability, and carbon insights, providing a comprehensive solution for manufacturers to optimize profitability and sustainability.
  • The use of digital factories to streamline the manufacturing process and automate cost analysis sets aPriori apart from traditional manufacturing software.
  • aPriori's strong emphasis on sustainability and ESG factors aligns with the global commitment to achieving net-zero emissions, making it particularly appealing to environmentally-conscious manufacturers.