Global Services Strategic Solutions Lead
Posted on 3/20/2023
Remote • United States
Experience Level
Desired Skills
  • College degree in Marketing/Business/Technical or related field
  • 10-15 years of business experience in Marketing, Business Development, Product Management, or related field
  • Proven success in delivering and positioning the value of Services delivery, leading services sales opportunities, and having a strong understanding of the mutual action plan of the commercial process
  • Strong track record of customer empathy and a focus on quality
  • Excellent analytical skills, passion for products, and strong technical skills
  • Deliver new and grow existing strategic customer services engagements through innovative solutions, emerging technologies, and partnerships
  • Contribute to the strategy of Services engagement with external and internal partnerships; this includes involvement in business development, technology, and partner success services
  • Responsible for operational success, strategic alignment, and integration of activities across the LGS sales and pursuit cycle. Accountable for the success of our solutions, product positioning, and customer delivery success
  • Works closely with services delivery teams, business development colleagues, and partner teams to increase awareness of LGS opportunities and engages with the appropriate LiveRamp leaders to build long-term client business opportunities for LiveRamp
  • Aligns closely with Services and Solutions leadership and management, product management, and product teams and engages in customer-specific activities as needed
  • Engages market category and sales teams to fully leverage all Services and Solutions products and technology offering
  • Setting Strategy: The successful candidate can set a vision, communicate that vision, and develop the goals and objectives to enable that vision. He / She will be able to combine their strategic acumen with their functional strength to ensure strategies and programs are grounded in a deep understanding of customer needs. This person provides direction, sets priorities, and allocates resources to the highest-value opportunities. Further, they understand how to optimize decision-making and track / measure success to maximize value and drive revenue
  • Leadership: The successful candidate will have the ability to lead effectively in a complex environment and deliver results; able to influence without direct authority; able to balance between competing priorities and be flexible and creative; an advocate for innovation and change across the organization, demonstrate thought leadership
  • Results Driven: The successful candidate will set compelling goals and will be tenacious in accomplishing them. He / She can set priorities, allocate resources, take accountability, and achieve results
  • Collaborative: The successful candidate will have experience collaborating across a matrix to drive best practices. Effectively increases LiveRamp opportunities through the Value Added Sales program by building strategic relationships with market and client senior management, principles, and decision-makers, aligning client priorities to LiveRamp programs and offerings
  • Driving Change: The successful candidate will have the experience to evaluate a current state operating model, identify performance improvement initiatives, and drive those initiatives into the organization without disrupting client service
  • Growth Mindset: Understanding of the Growth Mindset model and framework. Anticipate using these skills
  • Strong Business Acumen: The successful candidate will have demonstrated the ability to identify customer needs and use end-user knowledge to evolve services and create effective strategies and programs to drive business growth. This person must have the skills, experience, and market/customer insight to identify and capitalize upon emerging business trends and opportunities and exceed customer expectations