LiveRamp is the leading data connectivity platform. We believe connected data has the power to change the world. Our platform powers insights and experiences centered around the needs of real people, and in ways that keep the Internet open for all. LiveRampers thrive on building together with curiosity and humility—and have a good bit of fun along the way. We’re always looking for smart, kind, and creative people to grow our team and impact.

Mission: LiveRamp makes it safe and easy for businesses to use data effectively.

The Global Services Strategic Solutions Lead role is critical to the LiveRamp Global Services organization. Reporting directly to the VP of Global Professional Services, they are responsible for creating value through the effective delivery and positioning of LiveRamp Global Services.

You Will:

• Deliver new and grow existing strategic customer services engagements through innovative solutions, emerging technologies, and partnerships.
• Contribute to the strategy of Services engagement with external and internal partnerships; this includes involvement in business development, technology, and partner success services.
• Responsible for operational success, strategic alignment, and integration of activities across the LGS sales and pursuit cycle.  Accountable for the success of our solutions, product positioning, and customer delivery success.
• Works closely with services delivery teams, business development colleagues, and partner teams to increase awareness of LGS opportunities and engages with the appropriate LiveRamp leaders to build long-term client business opportunities for LiveRamp.
• Aligns closely with Services and Solutions leadership and management, product management, and product teams and engages in customer-specific activities as needed.
• Engages market category and sales teams to fully leverage all Services and Solutions products and technology offering
• Setting Strategy: The successful candidate can set a vision, communicate that vision, and develop the goals and objectives to enable that vision. He / She will be able to combine their strategic acumen with their functional strength to ensure strategies and programs are grounded in a deep understanding of customer needs. This person provides direction, sets priorities, and allocates resources to the highest-value opportunities. Further, they understand how to optimize decision-making and track / measure success to maximize value and drive revenue.
• Leadership: The successful candidate will have the ability to lead effectively in a complex environment and deliver results; able to influence without direct authority; able to balance between competing priorities and be flexible and creative; an advocate for innovation and change across the organization, demonstrate thought leadership.
• Results Driven: The successful candidate will set compelling goals and will be tenacious in accomplishing them. He / She can set priorities, allocate resources, take accountability, and achieve results.
• Collaborative: The successful candidate will have experience collaborating across a matrix to drive best practices. Effectively increases LiveRamp opportunities through the Value Added Sales program by building strategic relationships with market and client senior management, principles, and decision-makers, aligning client priorities to LiveRamp programs and offerings.
• Driving Change: The successful candidate will have the experience to evaluate a current state operating model, identify performance improvement initiatives, and drive those initiatives into the organization without disrupting client service.
• Growth Mindset: Understanding of the Growth Mindset model and framework. Anticipate using these skills.
• Strong Business Acumen: The successful candidate will have demonstrated the ability to identify customer needs and use end-user knowledge to evolve services and create effective strategies and programs to drive business growth. This person must have the skills, experience, and market/customer insight to identify and capitalize upon emerging business trends and opportunities and exceed customer expectations.

About You:

• College degree in Marketing/Business/Technical or related field
• 10-15 years of business experience in Marketing, Business Development, Product Management, or related field
• Proven success in delivering and positioning the value of Services delivery, leading services sales opportunities, and having a strong understanding of the mutual action plan of the commercial process.
• Strong track record of customer empathy and a focus on quality
• Excellent analytical skills, passion for products, and strong technical skills

The location for this role can be flexible for the right candidate.

Benefits:

• People: Work with talented, collaborative, and friendly people who love what they do.
• Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. 
• Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• Whole Health Package: Medical, dental, vision, life, disability, long term care, accident and critical illness insurance, pre-tax accounts (health, dependent and commuter), and a family forming benefit through Carrot. Plus Milk Stork, backup child and elder care, and discount on pet insurance, mental health support (via Talkspace)
• FlexPerks reimbursement program to provide flexibility and choice ($375/quarter) for fitness, emotional, financial, family, travel and entertainment, convenience and security expenses. (U.S. LiveRampers)
• Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.  Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
• RampRemote: A comprehensive office equipment and ergonomics program—we help you set up your home office (Home-based LiveRampers)
• Location: Work anywhere in the U.S.

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

The approximate annual base compensation range is $119,000 to $207,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant’s experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. 

California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

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