Full-Time

Staff Auditor

Bank Fraud Operations and Claims Management

Posted on 11/20/2024

USAA

USAA

10,001+ employees

Financial services for military members and families

Financial Services

Compensation Overview

$61.1k - $116.8kAnnually

+ Pay Incentives

Junior, Mid

Tampa, FL, USA + 4 more

More locations: Plano, TX, USA | Charlotte, NC, USA | San Antonio, TX, USA | Phoenix, AZ, USA

Requires onsite presence in San Antonio, Plano, Phoenix, Charlotte, or Tampa for four days per week.

Category
Financial Consulting
Consulting
Required Skills
Data Analysis
Requirements
  • Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology.
  • Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
  • If Bachelor’s degree, 2 years of audit, financial, insurance, banking, information technology or related business experience.
  • Experience applying audit, risk or compliance acumen in a business/professional environment.
  • If advanced degree, up to 2 years of experience applying audit, risk, or compliance acumen in a business/professional environment.
  • Experience effectively communicating Controls with business partners.
  • Prior experience working in a fraud-related role (e.g., fraud investigations, fraud QA/QC, fraud compliance testing, fraud risk management, fraud internal audit, fraud consulting, etc.) for a large financial institution.
  • Fraud-related certification (e.g., CFE, CAMS, CAFS etc.) or undergraduate/advance degree in fraud, investigations, forensic accounting, financial crimes, or related discipline.
Responsibilities
  • Executes audit program assignments timely and professionally with guidance and support from the Auditor-in-Charge (AIC) in support of the annual audit plan and audit priorities.
  • Independently and accurately tests basic business, application, and/or IT general controls (ITGC).
  • Identifies control deficiencies in testing, discusses with Auditor-in-Charge (AIC) and/or Audit management and begins to understand how to initiate control improvement recommendations for assigned work.
  • Reviews, analyzes, and interprets data collected from multiple sources to ensure valid conclusions are drawn during testing.
  • Attends and participates in team audit activities like planning and scoping, business understanding/walkthroughs, review of risk assessment and testing for assigned areas of responsibility and demonstrates critical thinking ability.
  • Executes on audit documentation techniques including key risks and controls alignment to audit test objectives and conclusions; is accountable for completing own work paper documentation within quality standards.
  • Communicates effectively and shares findings and audit reports with AIC, team members, and may present to business leaders.
  • Provide updates to the engagement level risk & control matrix and other audit documentation as deemed appropriate by AIC or team leadership.

USAA provides financial services specifically for the military community, including active-duty members, veterans, and their families. They offer a variety of products such as auto, home, life, and health insurance, as well as banking services like checking and savings accounts, credit cards, loans, and mortgages. Their retirement services include investment options and personalized financial planning. USAA operates on a membership model, allowing only military members and their families to join, which helps them understand and meet the unique financial needs of this community. Unlike many other financial institutions, USAA's leadership team has military backgrounds, reinforcing their commitment to serving their members with a focus on financial wellness and community support.

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, Texas

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • USAA's investment in digital tools and platforms enhances customer experience, reflecting its adaptability and commitment to innovation.
  • The company's focus on military appreciation and partnerships, such as with the Frisco RoughRiders, strengthens its brand loyalty within the military community.
  • Despite layoffs, USAA's continued hiring and filling of over 8,300 jobs this year indicate robust growth and adaptation to changing business needs.

What critics are saying

  • The recent layoffs and top-level departures, including the upcoming retirement of CEO Wayne Peacock, could lead to instability and affect employee morale.
  • USAA's poor ratings from the Office of the Comptroller of the Currency in 2023 and 2022 highlight potential regulatory challenges and reputational risks.

What makes USAA unique

  • USAA's exclusive membership model allows it to deeply understand and cater to the specific financial needs of the military community, unlike broader financial institutions.
  • The company's leadership, with many having military backgrounds, ensures a strong alignment with the values and needs of its members, setting it apart from competitors.
  • USAA's commitment to corporate responsibility and community resilience initiatives further distinguishes it as a socially responsible financial services provider.

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