Full-Time

Patient Access Supervisor

Confirmed live in the last 24 hours

Medical University of South Carolina

Medical University of South Carolina

Mid, Senior

Philadelphia, PA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • Bachelor's degree from an accredited college/university and two years directly related customer service work experience; or an associate's degree and three years directly related customer service work experience; or a high school diploma or equivalent (GED) and four years directly customer service experience.
  • Related customer service work experience in a medical office or hospital environment highly preferred.
  • Prior supervisory experience beneficial.
  • Excellent communication skills required.
Responsibilities
  • Monitors operational systems and employee performance to increase patient satisfaction, operational efficiency and effectiveness.
  • Directly supervises the daily registration and scheduling functions of staff to ensure Patient Access Services Representatives provide a high level of customer service while verifying and preparing all patient accounts for billing to maximize payment for MUSP and MUHA services.
Medical University of South Carolina

Medical University of South Carolina

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