Job Description

*****PLEASE NOTE CANDIDATES MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE*****

The office of Affordable/Supportive Housing and Services (OSAHS) helps former homes clients succeed in permanent housing by providing access to permanent housing with support services. OSAHS works closely with other divisions of HRA and with other governmental and non-governmental service providers to create new programs and to integrate and refine existing services, so the people it serves can achieve their maximum functional capacity. Program areas under OSAHS’s purview include the design and implementation of the Mayor’s 15,000-unit supportive housing commitment, master leasing services for former homeless senior citizens and developing innovative housing models to house in need individuals and families.

OSAHS supports and coordinates the development of supportive housing, provides services for senior affordable housing residents and other related series. Supportive housing is affordable housing with supportive services, including both mental and physical healthcare access, alcohol and substance use programs, and other social services. OSAHS has several units, any of which the selected candidate may be assigned to:
- Rent Up
- Re-rental Referrals
- Re-rental Follow Up

The Office of Affordable/Supportive Housing and Services is recruiting for one PAA II to function as Housing Coordinators, who will:

Maintain consistent relationships between OSAHS staff, DHS staff, homeless services and supportive housing providers, property management and third-party compliance agencies, and other divisions of HRA to assist DHS clients in the referral and placement to permanent supportive housing. These individuals perform a variety of office activities to ensure the best match for DHS clients, while maintaining an effective working relationship with all involved parties. Additionally, the Housing Coordinators will:

- Establish and maintain effective communication with DHS, HRA, housing providers, and other external partners to formerly homeless households.

- Provide accurate and timely information to DHS contracted shelters / other homeless service providers and supportive housing providers on the supportive housing referral and placement process.

- Review the unit criteria in the Coordinated Assessment and Placement System (CAPS) for requested supportive housing referrals and identify eligible DHS clients to schedule for housing opportunities. Ensure timely referral of application packages and follow-up on interview outcomes to supportive housing providers.

- Coordinate with DHS contracted shelter / homeless service providers and supportive housing providers post-acceptance of DHS clients to housing on the status of: required identification and financial documents, request and receipt of move-in funds, application for rental subsidy, and scheduling of move-in date for housing placement.

- Maintain accurate tracking of client status throughout the supportive housing process utilizing CAPS and other administrative tools for: referral transmission, interview outcomes, document submission, property management approval, processed funds, rental subsidy applications, and move-out scheduling.

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.