Content Associate

Description

Role Overview

The Content Associate is an integral entry-level member of the Medical Affairs Scientific Services team. This role provides critical process leverage for Medical Science Directors (MSDs) and facilitates operational excellence across the entire project team through support of MLR (Medical, Legal, Regulatory) submissions, faculty coordination, and content asset management. The Content Associate will focus on accuracy, speed, and quality in preparing submission-ready materials, helping enhance efficiency for projects and scale the Medical Affairs business overall.

Key Responsibilities:

MLR Management & Submissions Support

• Prepare, QC, and ensure completeness of materials for MLR (Medical, Legal, Regulatory) submission.
• Manage Veeva submissions, including proper tagging, linking, versioning, and routing.
• Monitor Veeva for reviewer comments, track status, and coordinate timely updates.

• Faculty Communications & Logistics
• Serve as a primary coordinator for faculty-related communications, ensuring clarity, professionalism, and timely responses.
• Facilitate scheduling, logistics, and document transfers among faculty, clients, and internal teams.
• Support collection of all project-related assets (e.g., slides, CVs, disclosures) in accordance with project timelines.
• Permissions & Costing
• Support permissions management, including rights requests, tracking responses, and maintaining documentation.
• Assist with estimating permissions-related costs and communicating requirements to internal teams.
• Operational & Administrative Support
• Track, organize, and manage project files, faculty materials, and client-provided assets.
• Maintain accurate documentation across systems and shared drives to ensure seamless project execution.

Qualifications and Essential Skills:

• Bachelor’s degree in life sciences, pharmacy, biotechnology, or related field preferred.
• Experience in medical communications preferred.
• Familiarity with MLR/MLRC processes and compliance-driven workflows
• Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.
• Strong organizational and file management skills.
• Comfortable working with digital systems (e.g., Veeva, project management platforms, shared drives, etc.).
• High sense of accountability, professionalism, and team collaboration.
• Excellent written English and verbal communication skills.

• Health Insurance (medical, dental, and vision coverage)
• Paid Time Off (including vacation, sick leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Commuter and/or Transit Benefits (if applicable)