Sales Operator

Location: Charlotte, NC
Type: Full-time
Benefits: Health, dental, vision insurance

About LoveStream

LoveStream is a high-growth events technology company powering thousands of live and virtual experiences across the U.S. What started in weddings and hospitality has rapidly expanded into corporate events, brand activations, and enterprise experiences for some of the world’s biggest companies.

The Role

LoveStream is looking for a Sales Operator to own one of the most critical parts of our sales funnel—converting inbound leads into booked calls and closed deals through text and email.

The best part - this is not a traditional sales role. You will not be cold calling or spending your day on the phone. Instead, you’ll manage a high volume of inbound leads and communicate with customers through text and email, guiding them toward a purchase or handing them off to an Account Executive when needed.

This role is ideal for someone who enjoys sales but prefers written communication over phone-based selling, and thrives in a fast-paced, high-volume environment.

What You’ll Do

• Manage and respond to a high volume of inbound leads (up to hundreds per day)

• Engage prospects via text and email to answer questions and guide them toward a purchase

• Use templates and messaging frameworks while knowing when to personalize responses

• Identify opportunities to close deals directly or push prospects to book a call

• Hand off more complex or high-touch opportunities to Account Executives

• Continuously move conversations forward and prevent leads from stalling

• Balance speed and quality across multiple conversations at once

What We’re Looking For

• 2–4 years of experience in sales, customer-facing roles, or similar

• Strong written communication skills (clear, concise, persuasive)

• Sales instincts—knowing when to push, when to wait, and when to escalate

• Ability to manage multiple conversations simultaneously

• Comfortable working in a high-volume, fast-paced environment

• Self-starter who can operate independently without heavy oversight

• Preference for text/email-based selling over phone calls

Nice to Have

• Experience in chat-based or text-based sales environments

• Background in PR, copywriting, or customer-facing writing roles

• Experience with inbound lead conversion or high-volume funnels

• Familiarity with CRM or messaging platforms

Why LoveStream

• Direct Impact on Revenue – You are on the front lines of converting interest into revenue. Your performance directly drives business growth.

• High-Volume, High-Opportunity Funnel – With hundreds of inbound leads daily, you’ll have constant opportunities to engage and close—no cold outreach required.

• Modern Sales Motion – This is a unique role focused on text and email selling, not cold calling. Ideal for strong communicators who prefer written interaction.

• Fast-Paced Team – You’ll work alongside a team that values speed, execution, and results. Decisions are made quickly, and strong performers are trusted.

• Clear Path to Ownership – This is a highly visible role with the opportunity to take full ownership of a critical function as the company grows.