Salesforce Quality Engineer 3

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The CRM Technologies Team plays a crucial role in optimizing our sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging the power of Salesforce, they ensure that our sales team has the tools and resources needed to effectively manage customer relationships, track sales opportunities, and drive revenue growth.

With their expertise in Salesforce development, customization, and integration, the CRM Technologies Team continuously works to enhance our CRM platform to meet the evolving needs of our business and customers. They collaborate closely with stakeholders across various departments to understand requirements, design solutions, and deliver high-quality CRM solutions tailored to our specific business objectives.

We are looking to speak to candidates who are based in Bengaluru/Gurugram for our hybrid working model.

What you’ll do:

• The Quality Engineer 3 will play a crucial role in ensuring the quality and reliability of our Salesforce-based applications
• This role requires a deep understanding of Salesforce, strong experience with Selenium for test automation, proficiency in CI/CD practices, and programming skills in Python or Java
• Candidate will be responsible for designing, implementing, and maintaining automated test scripts, as well as contributing to the continuous improvement of our QA processes
• Effectively work autonomously and collaboratively to design and implement both tactical and project related deliverables
• Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions
• Ensure appropriate controls and documentation are followed to create an effective control environment

Responsibilities:

• Collaborate with cross-functional teams, including developers, business analysts, and product managers, to understand requirements and develop test plans / test cases
• Develop, execute, and maintain automated test scripts using Selenium to ensure the quality of Salesforce applications
• Design and implement CI/CD pipelines to integrate automated testing into the development process
• Perform thorough regression testing to ensure application stability after code changes
• Analyze test results, identify defects, and work with the development team to resolve issues
• Develop and execute comprehensive test plans and test cases, both manual and automated, to ensure the highest level of quality
• Implement and manage test data management processes to ensure consistent and reliable test data across all environments
• Collaborate with the DevOps team to enhance and maintain the CI/CD pipeline, ensuring seamless integration and deployment of code changes
• Monitor and report on test coverage and quality metrics to identify areas for improvement and drive quality initiatives
• Lead and participate in defect triage meetings to prioritize and manage defect resolution
• Develop and maintain detailed documentation of test procedures, test scripts, and test results
• Provide training and support to team members on best practices for test automation and quality assurance
• Advocate for quality and champion initiatives to improve the overall development and release process
• Ensure compliance with regulatory requirements and industry standards in all testing and quality assurance activities
• Engage with stakeholders to gather feedback and continuously improve the QA process to meet the evolving needs of the business
• Continuously evaluate and improve testing processes, tools, and methodologies to enhance overall QA efficiency
• Stay up-to-date with the latest industry trends and best practices in test automation and Salesforce development

Minimum Requirements:

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
• 6+ Years of Salesforce Testing Experience
• 3+ years of Test Automation experience, Proficiency in Selenium WebDriver and creating automated test scripts
• Solid understanding of software development life cycle (SDLC) and agile methodologies
• Proficiency in Python or Java for writing and maintaining test scripts
• Experience with other test automation tools and frameworks is a plus (e.g., TestNG, JUnit, Cucumber)
• Understanding of systems architecture and ability to design scalable performance-driven solutions
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, process automation, reporting, etc.)
• Experience with CI/CD and deployment techniques in Salesforce
• Knowledge and experience with Agile and DevSecOps methodologies
• Experience in reengineering implementations as well as code refactoring and optimization to increase performance
• Proven analytical and problem-solving ability to grasp concepts quickly and deliver results against ambitious timelines
• Excellent communication skills to connect with team and stakeholders to handle a full application development cycle
• Salesforce Basic and Advanced Certifications 

Success Measures:

• In 3 months, you will have acquired complete knowledge of the CRM systems and tools at MongoDB and also have a full grasp of the current business process and implementations by working closely with the senior resources in the team
• In 6 months, you will have successfully tested and delivered one or two critical projects in the Salesforce CRM area and become a QA SME by setting up automatic ci/cd pipelines in MongoDB Salesforce systems and implementations
• In 12 months, you will have established successful relationships with our key partners and become the go-to person for any testing requirements related to Salesforce CRM

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

                                                                                                                                              **MongoDB is an equal opportunities employer**
Req ID - 1263103291