Full-Time

Engineering Manager

Posted on 12/7/2024

Incident IQ

Incident IQ

51-200 employees

Asset management platform for K-12 schools

Enterprise Software
Education

Senior

Alpharetta, GA, USA

Two office locations: Downtown Atlanta and Halcyon in Alpharetta.

Category
Engineering Management
Software Development Management
Required Skills
Agile
C#
SCRUM

You match the following Incident IQ's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's Degree in Computer Science, Software Engineering, or a related field. An equivalent combination of education and work experience may be considered.
  • Proven experience in a management role within a software development team, specifically C# and cloud-based web applications.
  • Has recent and relevant professional experience as a developer.
  • Comprehensive knowledge of Agile Scrum methodologies.
  • Strong technical acumen, with the ability to engage in detailed technical discussions.
  • Proven experience in fostering high-performing teams.
  • Exceptional interpersonal and leadership skills.
  • Demonstrated ability to lead and navigate difficult conversations constructively.
  • Strong strategic thinking, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills.
  • Develop with Project Manager skills
Responsibilities
  • Manage, mentor, and lead a diverse team composed of tech leads, developers, product owners, UX specialists, and quality assurance analysts.
  • Facilitate the Agile Scrum process to ensure efficiency, effectiveness, and adherence to development timelines.
  • Encourage the team to focus on right-sized solutions, efficient work habits, and the completion of tasks in a timely manner.
  • Balance the resources effectively to meet project requirements and deadlines.
  • Foster an environment that promotes accountability, innovation, and high-performance.
  • Hold regular 1:1 meetings with team members, offering constructive feedback, addressing issues, and discussing career development opportunities.
  • Collaborate with the VP of Engineering and other stakeholders to align software development with company objectives and strategies.
  • Scrum Master for that team
  • Someone who can review technical proposals and help to align to business goals

Incident IQ provides a support and asset management platform specifically designed for K-12 educational institutions. The platform helps schools manage their technology assets, including devices like Chromebooks and various educational software applications. It allows IT staff to submit and manage support tickets, track assets, and integrate different applications for improved functionality, such as syncing student information and payment data securely. Unlike many competitors, Incident IQ focuses solely on the needs of K-12 schools, offering a subscription-based model that includes additional modules for facilities and event management. The goal of Incident IQ is to streamline technology management and support processes in schools, making it easier for educators to focus on teaching.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Level Access enhances digital accessibility, meeting WCAG standards.
  • Strategic investment from Cove Hill Partners supports accelerated growth and innovation.
  • User-centric enhancements and certification programs improve user experience and adoption.

What critics are saying

  • Increased competition from similar EdTech solutions may erode market share.
  • Rapid technological changes require constant updates, straining resources.
  • Economic downturns could reduce school budgets, impacting subscription renewals.

What makes Incident IQ unique

  • Incident IQ specializes in K-12 workflow management, unlike general EdTech platforms.
  • The platform integrates smart lockers, enhancing IT problem resolution in schools.
  • Incident IQ offers unique event and facilities management solutions for school districts.

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Benefits

We facilitate whole-person growth where employees are able to develop personally as well as professionally.

We offer an energetic and collaborative environment, Everyone’s opinion matters!

We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!

We provide excellent work/life balance.

Company News

GlobeNewswire
May 30th, 2024
Incident IQ Partners with Level Access to Enhance Digital Accessibility

Atlanta, GA, May 30, 2024 (GLOBE NEWSWIRE) - Incident IQ, a leader in workflow management solutions for K-12 school districts, has partnered with Level Access, the leading digital accessibility solution provider, to ensure that the company's software meets or exceeds the standards set by the Web Content Accessibility Guidelines (WCAG).

Finsmes
Feb 9th, 2024
Incident IQ Receives Strategic Investment from Cove Hill Partners

Incident IQ receives strategic investment from Cove Hill Partners.

JMI
Feb 8th, 2024
Incident IQ to Accelerate Growth with Strategic Investment from Cove Hill Partners – JMI Equity

Cove Hill to join JMI Equity as Partners in Accelerating Growth for Leading K-12 Workflow Management Platform Atlanta, Georgia, Feb. 08, 2024 (GLOBE NEWSWIRE) — Incident IQ, the leading workflow management platform for K-12 school districts, announced today that Cove Hill Partners will... MORE

LocknCharge
Dec 19th, 2023
2. Smart Lockers allow students and teachers who are experiencing IT problems to get back to teaching and learning faster.

Moore Public Schools integrated their smart locker with Incident IQ via its pre-built integration.

Newswire
Nov 29th, 2023
Incident Iq Rolls Out An Array Of User-Centric Enhancements And A Comprehensive Certification Program For K-12 Districts

Incident IQ introduces new platform enhancements for better user experience. . .

PressRelease.com
Sep 27th, 2023
Incident IQ Wins Tech & Learning's Awards of Excellence for 'Best Tools for Back to School' in Secondary Education Category

Incident IQ wins Tech & Learning's Awards of Excellence for 'Best Tools for Back to School' in Secondary Education category.

The Journal
Feb 1st, 2023
TCEA 2023: Incident IQ Launches iiQ Events Solution and Unveils iiQ Facilities Enhancements -- THE Journal

12 workflow management platform Incident IQ has unveiled a new event planning solution called iiQ Events, intended to streamline staff and facilities processes leading up to and during school events, according to a news release.

Newswire
Jan 31st, 2023
Incident Iq Announces Iiq Events And New Iiq Facilities Enhancements At Tcea 2023

New event management solution helps K-12 schools manage event reservation, approval, and preparation workflows. . .

The Journal
Jul 25th, 2022
Incident IQ, LLC. launches RapidIdentity SSO solution

12 workflow management provider Incident IQ has released an API-based integration for Identity Automation 's RapidIdentity SSO solution used by hundreds of districts nationwide, according to a news release.

Bizjournals
Apr 28th, 2022
Incident IQ, LLC. expands offices to Glenwood, Illinois, United States

Incident IQ LLC moved its headquarters into a 12,000-square-foot office on Glenwood Avenue in Grant Park after it grew to 100 employees.

INACTIVE