Full-Time
Technical Implementation Senior Manager
Posted on 5/9/2026
Ensemble Health Partners
5,001-10,000 employees
End-to-end revenue cycle management for hospitals
Compensation Overview
$111.8k - $167.7k/yr
Remote in USA
Remote
Willingness to travel to client sites or corporate offices as needed.
 Sales & Solution Engineering (1) |
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- Experience leading healthcare software implementations, supporting solutions across the revenue cycle and healthcare data exchange environments
- Proven track record managing technology change, including system configuration, upgrades, and process transitions during implementations
- Hands-on experience with data integration, including HL7 v2 interfaces, FHIR APIs, Epic Bridges, Cloverleaf, and other interface engine workflows, plus data extracts and other API-based integrations
- Ability to navigate and analyze databases using SQL, supporting data validation, troubleshooting, and implementation activities
- Demonstrated success collaborating with cross-functional teams (technical, operational, and client-facing) to achieve project milestones
- Strong stakeholder management skills, with the ability to communicate complex technical concepts to diverse audiences
- Analytical and critical-thinking capabilities applied to problem-solving, data review, and implementation decision-making
- Experience delivering implementations that meet project timelines, quality standards, and client expectations
- 7–10 years of relevant professional experience, including enterprise or healthcare-focused technology implementations
- 5+ years of people leadership experience, including mentoring, coaching, or managing project teams
- 5+ years of experience in a technology implementation role managing multiple simultaneous technology implementation projects
- Willingness to travel to client sites or corporate offices as business needs require (remote position)
- Experience with EHR systems knowledge is beneficial (Epic, Cerner, etc.)
- Manages multiple simultaneous end-to-end implementations of Ensemble’s solutions, serving as the key business contact for stakeholders and client IT and ensuring satisfaction throughout the implementation
- Directly manage a team of Analysts and Managers where appropriate
- Drives team members’ documentation of existing operational and data integration processes and gathering of requirements needed to build product configurations for business rules, workflows, and data mappings
- Drives improvement and standardization initiatives across implementation processes and functions
- Maintain Ensemble’s baseline data specifications for HL7 v2, FHIR, Epic Bridges, Cloverleaf, other interface engines, data extract, and API data exchange methods
- Manage project deliverables, next steps, risks, and issues for the implementation
- Escalate key stakeholder/client IT concerns or team concerns to direct leader when appropriate
- Build and maintain a strong knowledge of Ensemble’s solutions, processes & procedures, data exchange methods, and healthcare domain
- Build and maintain a strong knowledge of Ensemble’s software, data feeds, and database tables to effectively communicate data requirements
- Manage the improvement of Ensemble’s data integration and implementation methodology as a whole, and contribute to Ensemble’s organizational objectives
- Maintain strong understanding of client EHR workflows and systems (Epic, Cerner, etc.)
- Experienced in data integration, data analytics, and software workflow design (e.g., using SQL server or equivalent to query large data sets, creating technical process flows, learning database tables, creating .json/.txt files.)
- Experienced in project management (e.g., lead meetings, manage project plans, track issues, identify risks, develop/monitor resource plans, etc.)
- Experience working with electronic health record (EHR) systems
- Ability to work on multiple projects at once, prioritize and execute many tasks, and resolve issues quickly
- Solid understanding of healthcare revenue cycle management (RCM), including patient access, registration/admission, and patient financial services
- Advanced understanding of data analytics, cloud-based software, data integration techniques, QA processes
- Experience building relationships and managing stakeholder relationships with executive stakeholders (Director and above)
- Experience managing internal and/or external resources to execute on deliverables
- Keen attention to detail, self-motivated, and service-oriented
- Strong social awareness and an outgoing, positive attitude
- Skilled at listening and sending clear, convincing, and well-tuned messages (both verbal and written)
- Coachable, hungry for feedback, and dedicated to continuous self-improvement
- Cross-team collaboration and communication skills
- Solid understanding of workflow systems and their application to business process improvement
- Dedication to remaining current with changes and advances in the healthcare industry
- Experience implementing process improvement initiatives and creating new methodologies for an organization
- This position pays between $111,800-167,700 based on experience and geographic location.
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
- Remote position; willingness to travel to client sites or onsite locations as needed
Ensemble Health Partners provides end-to-end revenue cycle management for hospitals and health systems. It handles the entire process from patient intake to final payment, with teams and technology embedded into the provider's operations and a revenue model tied to performance improvements. The company uses its proprietary EIQ platform (analytics, AI, and workflow automation) to optimize revenue cycle processes, reduce insurance denials, and speed cash collection, managing more than $39 billion in net patient revenue. Its approach differentiates it by being a true managed-services partner with full accountability for financial outcomes and a track record of meeting initial client goals. The overarching goal is to improve healthcare providers’ financial performance so they can focus on patient care.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Huntersville, North Carolina
Founded
2014
Simplify's Take
What believers are saying
- Carilion Clinic selected Ensemble July 2024 for comprehensive RCM outsourcing.
- Mary Washington Healthcare partnered October 2024, expanding mid-sized client base.
- Cohere AI autonomously manages 40% AR tasks, boosting denial overturns 15%.
What critics are saying
- Cohere discontinues North platform within 18 months, paralyzing 40% AR operations.
- Microsoft Azure pricing surges in 12 months, crippling EIQ generative AI capabilities.
- Major client like Carilion terminates contract in 12 months, slashing recurring revenue.
What makes Ensemble Health Partners unique
- Ensemble delivers end-to-end RCM with full accountability for client financial performance.
- Proprietary EIQ platform integrates AI and analytics for denial reduction and cash acceleration.
- First RCM-native LLM built with Cohere handles complex tasks HIPAA-compliantly.
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Benefits
Health Insurance
Professional Development Budget
Performance Bonus
Flexible Work Hours
Comprehensive Benefits
Company News
Ensemble, a US revenue cycle management services provider, has partnered with enterprise AI company Cohere to build the healthcare industry's first revenue cycle management-native large language model. The companies are creating a custom model informed by Ensemble's operational expertise and data, designed to handle complex healthcare financial operations more accurately than general-purpose LLMs. The model will be embedded into AI agents managing processes from patient intake to account resolution. Unlike standard approaches that rely on prompt engineering, this system is fine-tuned on real RCM tasks and trained using synthetic datasets in a HIPAA-compliant environment, without using identifiable patient data. The solution aims to enhance existing electronic health record systems by providing better context and guidance for navigating payer requirements whilst reducing administrative burden for healthcare providers.
The article discusses the transformative impact of technology on healthcare, highlighting Ensemble Health's billion-dollar valuation amid a shift towards AI, telehealth, and extended reality. AI advancements promise personalized medicine, while telehealth evolves with Remote Patient Monitoring. The metaverse emerges as a tool for training and therapy. Challenges include data privacy, interoperability, and cybersecurity. The goal is a more personalized, accessible, and proactive healthcare system.
What You Should Know:– Ensemble, a leading provider of end-to-end revenue cycle management (RCM), has partnered with Cohere, a security-first enterprise AI company, to introduce the first fully integrated agentic AI platform for revenue cycle orchestration in healthcare.– This collaboration merges Ensemble’s decade-long RCM expertise with Cohere’s enterprise-grade AI infrastructure to deliver faster, smarter, and more secure financial operations for hospitals and health systems.Advancing Revenue Cycle Intelligence with Secure, Scalable AI IntegrationEnsemble has integrated Cohere’s enterprise-grade AI models—trained on a decade of Ensemble’s high-performing revenue cycle outcomes—throughout its entire RCM infrastructure. This collaboration represents the inaugural healthcare deployment of Cohere’s North platform, establishing a new benchmark for secure, scalable agentic AI within clinical financial operations, all while ensuring full HIPAA compliance and data integrity.In contrast to traditional, narrowly focused AI tools, Ensemble and Cohere have co-engineered a horizontally deployed network of reasoning-based agents. These AI agents leverage contextual data analysis and adaptive decision-making frameworks to resolve multifaceted revenue cycle challenges, particularly in insurance reimbursement, without depending on inflexible rule sets.A human-in-the-loop architecture reinforces the platform’s operational integrity, embedding rigorous quality assurance mechanisms across every decision layer. Currently, this system autonomously manages more than 40% of accounts receivable (AR) follow-up tasks—previously handled manually—and is on track to expand into additional complex workflows, including prior authorization, utilization management, clinical coding, and denial prevention.The broader AI ecosystem features:• Generative AI trained on clinical documentation to enhance the accuracy and speed of denial appeals• Conversational AI modules designed to streamline patient interactions and reduce call resolution time• Predictive analytics tools for early identification of denial risks• Agent assistants that augment frontline staff productivityThese technologies are already delivering tangible operational benefits, including:• A 40% increase in the speed of denial appeal submissions• A 15% uplift in appeal overturn rates• A 35% reduction in patient call resolution times• Improved overall patient satisfaction metricsCohere was selected for its proven capacity to implement secure AI solutions in highly regulated environments. Its North infrastructure ensures seamless, secure integration across diverse platforms—including provider host systems, payer portals, and internal administrative tools—while upholding the highest standards of data privacy and system interoperability.Nick Frosst, Co-Founder of Cohere, remarked, “Working with Ensemble to bring secure AI into healthcare—where data privacy is a deeply personal issue—is an incredible opportunity. By working together, we’re setting a new standard for tackling some of healthcare’s toughest administrative challenges and showing how agentic AI makes a real-world difference.”
Cincinnati, OH, Oct. 16, 2024 (GLOBE NEWSWIRE) -- Ensemble, the partner of choice for end-to-end revenue cycle management for mid-sized to large healthcare organizations, has been named a Leader in Everest Group’s RCM Operations PEAK Matrix® Assessment 2024. According to the assessment, Ensemble is the highest-designated leader for market impact reflecting not only the strength of its vision, expertise and approach to technology, but the unmatched value delivered at scale to a rapidly growing and highly satisfied client base. “This latest recognition validates our commitment to client satisfaction, delivering a frictionless revenue cycle and providing significant value for leading healthcare systems across the country,” said Ensemble Founder, President and CEO Judson Ivy. “The healthcare revenue cycle is growing increasingly more complex due to changing regulations, reimbursement requirements and rapid shifts in payer policy. We are proud to be recognized as a leader for our excellence in improving financial outcomes and patient experiences so providers can hyper-focus on delivering high-quality care to their patients and communities.” According to Everest Group, Ensemble’s strengths include value delivered, vision and strategy, innovation and investments and scope of services offered
Cincinnati, OH, Oct. 03, 2024 (GLOBE NEWSWIRE) - Ensemble, the market leader in revenue cycle management for mid-sized to large healthcare organizations, announced today that is has been selected by Mary Washington Healthcare (MWHC) as their strategic revenue cycle management partner.