Full-Time

Patient Service Representative

Posted on 8/18/2026

Deadline 8/5/27
University Dental Associates

University Dental Associates

No salary listed

Raleigh, NC, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
Patient Care
Customer Service

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Requirements
  • A minimum of six months in a similar job experience.
  • Exceptional customer/patient service skills.
  • Ability to manage multiple tasks as assigned throughout the day.
  • Strong organizational habits.
  • Proficiency with computer software, especially Office 365.
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation.
  • Ability to sit for prolonged periods at a desk and work on a computer.
  • Ability to lift up to 15 pounds at times.
Responsibilities
  • Schedule and confirm patient appointments.
  • Verify insurance coverage.
  • Collect payment for services.
  • Assist with completing patient paperwork.
  • Present patient treatment plans.
  • Check patients in and out of the office.
  • Conduct financial consultations with patients based on their treatment needs as prescribed by the provider.
University Dental Associates

University Dental Associates

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Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Rochester, New Hampshire

Founded

N/A

Get referred to University Dental Associates

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Simplify Jobs

Simplify's Take

What believers are saying

  • UDA's website was updated August 2026, showing active operations across multiple clinics.
  • Charlotte University II and UDA1 kept extended weekday hours, supporting demand capture.
  • Practice-sale marketing can keep adding dentists and patients without greenfield startup risk.

What critics are saying

  • BBB logged five complaints in three years, signaling recurring patient-service friction.
  • Indeed reviews in 2025 describe poor working conditions, risking assistant and hygienist turnover.
  • Heavy reliance on outsourced administration can compress margins and erode local-clinic autonomy.

What makes University Dental Associates unique

  • Multi-location North Carolina footprint spans Charlotte, Raleigh, Greensboro, High Point, and Waxhaw.
  • American Dental Partners handles billing, staffing, training, marketing, facilities, and insurance.
  • UDA sells practice owners on joining an established operator with centralized back-office support.

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Benefits

Health Insurance

401(k) Retirement Plan

Paid Holidays

Paid Vacation