Full-Time

1 Am Awesome

Updated on 8/1/2026

ConsumerAffairs

ConsumerAffairs

51-200 employees

Independent reviews and rate comparisons

No salary listed

Remote in USA + 1 more

More locations: Tulsa, OK, USA

Remote

Occasional travel may be required for meetings, training, or conferences.

Category
Customer Experience & Support (1)
Required Skills
Data Analysis

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Requirements
  • Demonstrate an exceptional customer experience focus for internal and external customers.
  • Take responsibility for decisions and results and communicate outcomes transparently.
  • Maintain a results-focused commitment to delivery.
  • Take decisive action and change course when unsuccessful.
  • Continually improve and encourage tenacity and high standards.
  • Seek feedback and solve issues through teamwork and collaboration.
  • Act with urgency and deliver results quickly.
  • Embrace challenges as opportunities and pursue success.

ConsumerAffairs is a consumer advocacy platform that helps people make informed decisions about products and services. It provides reviews, rate comparisons, and expert advice on topics like home warranties, mortgages, and other financial products. The platform does not issue loans or make credit decisions; instead it shows rates from licensed lenders and connects consumers with third-party providers. Revenue comes from affiliate marketing and lead generation, as the site earns commissions or fees when users connect with service providers. Its goal is to empower everyday consumers with trustworthy information and transparent comparisons, helping them choose financial products and services with confidence.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Tulsa, Oklahoma

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • High-intent categories like mortgages, loans, insurance, and home warranties convert well.
  • Millions of monthly consumers create strong inventory for lead generation and upsell tests.
  • Brand SaaS tools can deepen recurring revenue and increase platform stickiness.

What critics are saying

  • Payment-linked rankings invite FTC and state attorney general scrutiny.
  • Search traffic dependence exposes lead volume to Google ranking and SERP changes.
  • Review-manipulation accusations can damage trust and reduce partner willingness to pay.

What makes ConsumerAffairs unique

  • ConsumerAffairs combines consumer reviews with proprietary buyer guides and matching tools.
  • It monetizes both lead generation and business-facing reputation-management subscriptions.
  • Authorized Partners can collect reviews, respond to customers, and integrate via APIs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Family Leave

Short Term & Long Term Disability

Training & Development

Free Food & Snacks

Work From Home

Stock Options

401(k) Retirement Plan

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

-9%

1 year growth

-9%

2 year growth

-7%
News Journal
Jul 1st, 2025
Endurance Warranty Earns 2025 Buyer's Choice Awards from ConsumerAffairs Through Verified Customer Reviews

Endurance Warranty earns 2025 Buyer's Choice Awards from ConsumerAffairs through verified customer reviews.

Tempus Logix
Dec 30th, 2024
Tempus Logix: Excellence in Vehicle Shipping for 2024

Tempus Logix is honored to announce its recent recognition by Consumer Affairs as one of the Best Car Shipping Companies in 2024.

The Indianapolis Star
Feb 26th, 2024
Indiana ranked worst state for rooftop solar. Here's why fewer Hoosiers have it

ConsumerAffairs recently released a comprehensive look at which states are best for rooftop solar installations.

ConsumerAffairs
Dec 27th, 2023
Stories about the economy and scams resonated with readers

To select the top stories of the year, ConsumerAffairs.com Inc. looked at how many views each story got the week it was published, as well as how many times it was accessed in subsequent weeks.

Townsquare Media
Dec 22nd, 2023
These NJ businesses cited for illegal credit card fees

Consumer Affairs officials announced Wednesday they had been conducting a year-long investigation of dozens of complaints and fined 30 business for violating the rules on cash payments and credit card fees.