Human Resources Business Partner

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Position Summary

The Human Resources Business Partner (HRBP) plays a critical role in aligning human resources strategies and initiatives with the overall business objectives of the credit union. The HRBP serves as a strategic advisor and partner to senior leaders and department managers, providing expertise in all aspects of human resources management. This role requires a deep understanding of credit union operations and industry regulations and the ability to drive HR programs that foster team member engagement, professional development, and organizational growth.

Principle Duties and Responsibilities

• Willingness and ability to exhibit Wellby Core Values every day.

• Works purposefully and is driven to provide the best team member experience.

• Provide strategic, creative, and collaborative leadership across assigned business units.

• Collaborate with leaders to understand business goals, challenges, and talent needs.

• Attend departmental meetings with respective business units when requested.

• Consult with line management, providing HR guidance when appropriate. 

• Analyzes trends and metrics with Human Resources to develop solutions, programs, and policies.

• Guide managers on performance management, including goal setting, feedback, coaching, and performance improvement plans.

• Manages and resolves complex employee relations issues, ensuring a fair and consistent approach that aligns with legal and regulatory requirements.

• Conducts effective, thorough, and objective investigations. 

• Maintains in-depth knowledge of legal requirements related to day-to-day management of team members, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed. 

• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). 

• Champion Wellby’s culture, values, and ways of working across all business units, team members, and locations, promoting an inclusive workplace. 

• Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention. 

• Partner with hiring managers to develop effective recruitment strategies that attract top talent to the credit union.

• Provides HR policy guidance and interpretation. 

• Develops contract terms for new hires, promotions, and transfers. 

• Proactively diagnoses issues and opportunities and takes necessary action to bring timely resolution for improvements to business performance by providing expertise on organizational design and change. 

• Assist with revising strategies for the entire team member life cycle that illustrates the strategic priority of improving team member experience.  

• Stay current with relevant labor laws, regulations, and industry standards, ensuring the credit union's HR practices comply.

• Act as a point of contact for team member inquiries and concerns, providing guidance on HR policies, procedures, and best practices.

• Work alongside the Human Resource team to enable effective planning and delivery to business units. 

• Foster a teamwork environment that promotes collaboration and develops talent. 

• Must be able to maintain confidentiality.

• Proficient with organizational/time management and multi-tasking abilities.

• Performs other duties as assigned. 

Knowledge, Skills, and Abilities (KSA)

• Knowledge of local, state, and federal human resources and employment regulations, laws, and practices.

• Knowledge of a wide range of position classification concepts, principles, and practices sufficient to establish and manage organizational structures that are efficient and cost-effective while supporting desired grade levels and facilitating career development.

• Knowledge of Wellby’s organizational functions and general operating policies and procedures.

• Knowledge of Human Resources policies and procedures.

• Knowledge of recruitment, benefits, compensation, employee relations, and training administration principles.

• Knowledge of significant functions of compensation administration, including the principles and practices of position classification, job evaluation, performance evaluation, and compensation/salary administration. Demonstrated knowledge of compensation-related quantitative concepts.

• Knowledge of Equal Employment Opportunity Laws, Fair Labor Standards Act, Civil Rights Act of 1964, ERISA, and employment practices and procedures.

• Knowledge of health care and retirement benefits plans, eligibility requirements, cost enrollment, billing procedures, and benefits administration.

• Knowledge of personnel law, with an in-depth understanding of the laws governing the areas of employee benefits, compensation, and wage issues, including applicable federal and state laws and regulations governing the provision of company benefits (i.e., 401K plan, Cobra, ERISA).

• Knowledge of federal and state labor laws, insurance practices and procedures, and Worker’s Compensation State laws.

• Knowledge of general office procedures and practices, business English, spelling, punctuation, and arithmetic.

• Knowledge of the personal computer, utilizing Microsoft Office Suite, Workday, and other software.

• Skilled in identifying problems, reviewing related information, developing and evaluating options, and implementing solutions.

• Skilled in data organization and implementation into readable formats, spreadsheets, and HRIS systems.

• Skilled in effective verbal and written communication to prepare and conduct presentations, training seminars, and workshops.

• Skilled in interviewing and talent evaluations.

• Skilled in operating computer equipment and general office machines such as personal computer, copier, projection equipment, audio/video, Microsoft Teams, Zoom Video Communications, and adding devices.

• Ability to establish and maintain effective working relationships with coworkers, vendors, consultants, contractors, and local, state, and federal agencies.

• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

• Ability to communicate clearly and concisely, orally and in writing.

• Ability to efficiently understand and follow oral and written instructions, perform routine duties without close supervision, deal effectively with the public, and establish and maintain effective working relationships with other team members.

• Ability to coordinate several concurrent activities simultaneously.

• Ability to possess above-average analytical and reasoning abilities.

Supervisory Responsibilities

• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Complexity & Scope of Work

• The team member follows Wellby’s policies and procedures, Human Resources Handbook, and federal and state laws and regulations in accomplishing assignments.

• The team member performs various related tasks, which are primarily routine but are sensitive in nature.

• The team member performs a moderate number of routine and generally related tasks without supervisory direction.

• Instructions to the team member may be general or specific in nature.

• Courses of action are determined by established procedures and/or the Vice President of Human Resources.

• The team member may make decisions regarding unusual circumstances on occasion.

• The team member’s work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.

• Tasks may occasionally have to be coordinated, integrated, and/or prioritized.

• The team member refers to Wellby’s personnel policies and procedures in performing work. These guidelines cover most job-related situations, although the team member must use independent judgment in making decisions. If guidelines do not cover a situation, the team member consults with the Vice President of Human Resources.

Physical Demands & Work Environment

• The physical demands and work environment characteristics described here represent those that must be met by a team member to perform the essential functions of this position successfully.  Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

• To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time. Daily movements include sitting, standing, reaching, and grasping, operating computers and other office equipment, moving about the office; and attending to possible onsite and offsite meetings. The team member must be able to exchange information in person, in writing, and via telephone. Some degree of stress results from contact with applicants, management, and other team members.

• The ability to observe details at close range (within a few feet of the observer).

• Must be able to occasionally lift items weighing up to 25 pounds across the office and load them onto shelves for various needs.

• The noise level in the work environment is usually moderate.

• Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.

Minimum Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, or related field from an accredited college or university is required.

• Minimum of three (3) - five (5) years of Human Resources experience. One year of relevant work experience may be substituted for one year of required education.

• Professional in Human Resources (“PHR”) or Society of Human Resources Management Certified Professional (“SHRM-CP”) credentials preferred.

• Computer skills a must; proficient in Microsoft Office Suite products, Workday and/or related software.

• Bondable

For All Candidates:

This is a Full-Time, Salary (exempt) role.

Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you’d like more information about your EEO rights as an applicant under the law, please contact Human Resources.

Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email [email protected] or call 281-226-1696 for assistance. 

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.