Full-Time

Associate 1

IT Support

Posted on 9/27/2025

BPM LLP

BPM LLP

1,001-5,000 employees

Provides assurance, advisory, and tax services

No salary listed

Bengaluru, Karnataka, India

Hybrid

Category
IT & Security
Required Skills
Operating Systems
Requirements
  • 0–1-year experience with Diploma / bachelor's degree in information technology, Computer Science, Engineering, or related field.
  • Basic knowledge of operating systems (Windows/Mac).
  • Understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).
  • Familiarity with MS Office tools and productivity software.
  • Strong problem-solving and troubleshooting skills.
  • Good communication skills and ability to work in a team.
  • A willingness to work in shifts if required.
Responsibilities
  • Provide first-level technical support to employees for hardware, software, and network issues.
  • Install, configure, and troubleshoot operating systems, applications, and IT equipment.
  • Assist in user account setup, password resets, and access management.
  • Monitor system performance and escalate issues to senior team members where necessary.
  • Support IT team in maintaining servers, network devices, and security protocols.
  • Track and document IT support requests in the ticketing system.
  • Assist in routine maintenance activities such as backups, updates, and patching.
  • Ensure adherence to IT policies, data security, and compliance standards.
Desired Qualifications
  • Knowledge of system administration tools or IT helpdesk software.
  • Exposure to cloud platforms (Azure, AWS, Google Cloud).
  • Any certification such as CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, CCNA (beginner level) will be an added advantage.

BPM LLP offers a suite of assurance, advisory, and tax services across various industries, including agribusiness, consumer business, financial services, life science, nonprofit, real estate, and technology. The company provides expertise in areas such as blockchain and digital assets, HR consulting services, corporate tax services, and Sage Intacct.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

1986

Growth & Insights

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
INACTIVE