Job Description:

This position is responsible for providing clinical, educational, research and administrative support for the implantable device program. The position coordinates the interrogation of the implantable devices which includes device data that is acquired during onsite device interrogation as well as data that a patient may submit from home to an Internet housed database. The role includes a research component for ongoing studies and maintenance of several databases. The role also serves to educate fellows, NP/PAs, and other staff on the utility of implantable devices, the intricacies of the interrogated device data, and the role these devices play in the management of arrhythmia patients.

Job Details

• Department Location: Utah Valley Clinic
• Scheduled Weekly Hours: 40 hours per week
• Benefits Eligible: Yes. Click here to check out our benefits

Job Essentials

• Meets with patients in clinic during routine follow-up appointments as well as in emergent situations. This includes meeting with patients before and after implant procedures to ensure that patient devices are programmed and functioning at optimal levels and that all patient/parent questions are answered. Responds to phone calls from patients, physicians, and vendors.
• Serves as the liaison between vendors and physicians and will be available during procedures to answer questions from these groups.
• Coordinates device electrocardiogram (EKG) tracings as part of the Device (Pacer) Clinic. Compares baseline EKG data with non-device dependent EKG, reviews and analyzes the data and summarizes the information for the physician. Works with physician to optimize the device settings based on EKG findings. Enter EKG findings into the database. Partners with physicians to screen patients for device complications. Reprograms the device as indicated.
• Commitment to continuing education in implantable device procedures and processes (pacemaker interpretations and interrogations) offered by vendors (e.g. Medtronic, St. Jude, Guidant).
• Pacemaker databases. Maintains Pace Art Database: Updates past/present device and lead information, patient demographics, diagnosis, implanting physician, and other pertinent information. Generates and screens pacemaker reports and provides information to physicians. Schedules transtelephonic monitoring (TTM) pacer checks that are completed and transmitted remotely via manufacturer supplied web computer systems (Care Link, Latitude, Raytel, Life Watch, Merlin, etc.).
• Patient needs. Patient and parent education regarding devices. Coordinate pacemaker and implantable Cardio-Verter defibrillator (ICD) implants. Enroll patients with device companies for remote transtelephonic monitoring (TTM) following implants. Fields calls for pacemaker related issues from patients, parents, TTM companies, outside nurses, physician, and dentists inquiring about patient devices. Facilitates physician needs during implantation of devices: preparing/coordinating data, testing leads, collecting printed data from leads. Based on data received from testing (see above), programs devices at optimal settings before patient leaves EP lab. Assists physicians and mid-level providers with patients in clinic during follow-up visits.
• Clinic coordination. Maintains pacemaker-related equipment by scheduling service times with programmers. Orders pacemaker supplies. Creates call schedule for pacemaker coverage. Maintains ’advisory and recalled’ database from device companies. Assists with Outreach Pacemaker Clinics.
• Educates fellows, NP/PAs, and other staff on the utility of implantable devices, the intricacies of the interrogated device data, and the role these devices play in the management of arrhythmia patients.
• Research activities. Coordinates EP-related studies and projects research projects including consents from patients/parents, education of patients/parents on procedures for studies, and fielding phone calls. Works with Principal Investigator (PI) to collect data for EP-related studies. Collects data a prepares reports for monthly QA and other department meetings.

Minimum Qualifications

• IBHRE (International Board of Heart Rhythm Examiners) certification.
• BLS (Basic Life Support) Certification for healthcare providers.
• Three years of experience in arrhythmia management or cardiac care.
• Demonstrated proficiency with computer business software.
• Strong written and oral communication skills.
• Demonstrated ability to organize work, multi-task, and follow-though on details.
• Ability to define processes and timelines for research projects and successfully interact with key stakeholders.

Preferred Qualifications:

• Bachelor’s degree in communications, English, marketing, public relations, or business. Degree must be obtained through an accredited institution. Education is verified.
• Experience in cardiology with Implantable device technology.
• Experience working with collaborative groups and building strong relationships with pediatric patients and their families.
• Sales experience.

Physical Requirements:

• Hearing / Listening, Manual Dexterity, Seeing, Sitting, Speaking, Standing, Walking, Squatting/Kneeling, and Lifting.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment

Location:

Utah Valley Clinic

Work City:

Provo

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$28.15 - $43.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment todiversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.