Inside Sales Representative/Team Lead

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! 

About the Inside Sales Representative/Team Lead – Oura:

MarketStar is seeking a Inside Sales Representative/TL to support our Oura team. This position will be reporting to a Client Services Director for the foreseeable future. The right candidate will be nimble, able to function in an autonomous environment, and able to communicate with a high rate of effectiveness.

Location: SLC, UT - Hybrid

What Will You Do?

• Manage inbound leads from the Cigna channel and execute targeted outbound outreach to named employers and titles.

• Understand and execute the lead management process, including lead generation, scheduled meetings, account optimization, follow-up, and hand-offs through continued support.

• Host discovery calls to capture program design and quote inputs. Map the decision committee and timing for each opportunity. Prepare for engagement with customers through industry, company, and product research.

• Enforce qualification criteria, including employer-funded and ≥20-device rules.

• Accurately disposition leads and ensure compliance with program requirements.

• Populate Oura’s Cigna quote template, maintain version control, and ensure pricing integrity throughout the quoting process.

• Drive commercial progression by handling objections, developing champions, accessing economic buyers, coordinating with brokers, and negotiating deals to verbal agreement.

• Prepare and route agreements via Ironclad/DocuSign and manage signature chase cadence when closing is in scope.

• Upon signature (or verbal agreement, if closing is handled by Oura), package notes and next steps for handoff to Oura CSM/RevOps.

• Provide weekly pipeline and SLA reporting, ensure forecast accuracy, and monitor stage-to-stage conversion rates.

• Accurately maintain CRM data points to enable data-driven strategic plans and surface valuable customer insights.

• Participate in daily syncs during ramp, weekly pipeline reviews, and monthly QBRs to ensure governance and continuous improvement.

What Will You Need to Succeed?

• Successful track record in previous roles directly related to managing the full sales cycle.  

• Experience within the healthcare sector is preferred, but not required.

• Demonstrate verbal and written skills that effectively communicate with customers via phone, virtual, email, presentations and product demonstrations.

• Able to manage multiple stakeholders in a sales process, both external and internal to the organization.

• Motivated to learn to handle high pressure situations, objections, and concerns when working with customers.

• Able to compile data and present it in a professional environment including MBRs and QBRs.

• Able to manage time in a structured and organized way to ensure deadlines are met and quotas are obtained.

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:   

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy 

• Paid medical leave

• Child/Dependent care reimbursement 

• Education reimbursement

• 401k match, hardship loan program, access to financial wellness advisor

• Comprehensive healthcare coverage including medical, dental, and vision 

The hourly pay for this position is$27.40. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.   

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.