Full-Time

Product Operations Director

Confirmed live in the last 24 hours

Chatham Financial

Chatham Financial

501-1,000 employees

Global financial risk management and advisory services

Fintech
Financial Services

Senior

West Chester, PA, USA

Hybrid position requiring in-office presence.

Category
Product Operations
Product
Required Skills
Product Management
Data Analysis
Requirements
  • 10+ years of product strategy, management, or operations experience, with at least 5 years at management level in Product Operations
  • Proven track record of establishing Product Operations in a highly cross-functional organization
  • Strong understanding of product development processes and agile methodologies
  • Experience selecting and implementing SaaS or tooling (e.g. roadmapping software, customer analytics, data analysis, and so on)
  • Strong analytical and problem-solving skills with a data-driven mindset with clearly demonstrated impact on business outcomes
  • Hands-on experience with instituting OKRs, core planning cadences and tooling for Product Management critical
  • Excellent communication, negotiation, and presentation skills
  • Ability to influence without direct authority and manage stakeholders at all levels
  • Sets clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results
  • Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations
  • The ability to be successful in a complicated, highly collaborative enterprise is necessary, especially in those with operational complexity, and diverse customer needs
Responsibilities
  • Orchestrate core planning processes, including annual and quarterly planning with product teams, stakeholders and leadership.
  • Create and maintain product roadmap and reporting templates to ensure alignment and transparency.
  • Select, implement, and train teams on tools for product engagement, ticket tracking, and more.
  • Foster continued growth and development for Product Managers by organizing training and other developmental activities.
  • Evangelize OKRs in the product organization and support their adoption through process and tools.
  • In partnership with product leaders, finance teams, and vendors, manage the product org’s budget, headcount, and financial planning and tracking.
  • Apply best practices to support Product in managing goals, competing stakeholder and client requests, prioritization and balance of short-to-longer term planning.
  • Create universal awareness of key performance indicators (KPIs), ensuring alignment with business and product goals.
  • Automate and create self-service opportunities for analysis to empower product teams with actionable insights across client feedback, financials, customer support and product usage.
  • Common understanding and tracking of products and features across the organization.

Chatham Financial specializes in financial risk management by providing advisory and technology solutions to help organizations navigate financial risks. Their services are designed for a wide range of clients, including financial institutions, corporations, and real estate firms across various global markets. Chatham Financial's approach involves creating customized financial strategies and insights, utilizing advanced technology platforms to enhance their service delivery. Unlike many competitors, Chatham Financial focuses on building long-term partnerships with over 3,000 firms worldwide, ensuring that clients receive tailored strategies that address the complexities of capital markets. The company's goal is to empower clients to effectively manage their financial risks and make informed decisions.

Company Stage

N/A

Total Funding

N/A

Headquarters

Kennett Square, Pennsylvania

Founded

1992

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for real-time data analytics boosts Chatham's technology solutions.
  • ESG integration in risk management expands Chatham's advisory service opportunities.
  • DeFi trends increase demand for Chatham's expert advisory services.

What critics are saying

  • Competition from fintech startups may erode Chatham's market share.
  • Rapid tech advancements require costly upgrades to Chatham's platforms.

What makes Chatham Financial unique

  • Chatham Financial offers tailored financial strategies leveraging advanced technology platforms.
  • The firm serves over 3,000 global clients, ensuring diverse market expertise.
  • Chatham's acquisition of Verumex enhances its CRE data management capabilities.

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