Full-Time
Operations & Sustainment Lead / Operations & Sustainment Manager
ACWS
Updated on 9/3/2026
Data Systems Analysts
1,001-5,000 employees
Defense-focused systems engineering and security services
Compensation Overview
$160k - $170k/yr
No H1B Sponsorship
Fort Dix, Pemberton Township, NJ, USA
In Person
US Citizenship Required
Bachelor's
 DevOps & Infrastructure (1) |
|---|
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- All hired employees are expected to have experience with Microsoft Copilot and/or an approved equivalent artificial intelligence solution.
- A Bachelor's degree in Information Technology, Computer Science, or a related field.
- ITIL Foundation or higher certification.
- AWS Certified SysOps Administrator – Associate certification.
- Certified SAFe DevOps Practitioner certification.
- At least 8 years of experience leading IT operations and sustainment for enterprise mission systems, preferably within large-scale Department of Defense environments.
- Strong experience managing Tier 3 technical support, incident and defect resolution, service-level agreement/service-level objective tracking, and root cause analysis using tools such as Jira and AESMP, with knowledge of Amazon Web Services environments and the Appian platform.
- Ability to monitor system health, maintain operational standard operating procedures, and coordinate production communications.
- Experience supporting release coordination, outage scheduling, security patching, and operational readiness activities.
- Ability to brief system health, performance metrics, service-level agreement compliance, and operational risks to stakeholders.
- Working knowledge of artificial intelligence concepts and practical applications.
- Oversee ACWS production environment operations and sustainment activities.
- Manage Tier 3 incident and defect resolution in accordance with service-level agreements.
- Monitor system health, maintain standard operating procedures, and conduct root cause analysis for operational issues.
- Coordinate system communications, outage scheduling, traditional releases, and security patching.
- Provide defect prioritization recommendations and support continuity of operations/disaster recovery planning.
- Participate in recurring Production Status Meetings to report system health, performance metrics, and service-level agreement compliance.
- Experience supporting Army or Department of Defense production systems, Appian or low-code applications, continuity of operations/disaster recovery planning, and secure cloud environments.
DSA provides mission-essential solutions for Defense and Federal Government customers, including Systems Engineering and Integration, Software Development, Data Analytics, Cyber Operations and Security, Systems Modernization, Cloud Solutions, Enterprise Collaboration and Knowledge Management, and Critical Infrastructure Intelligence Systems. It delivers end-to-end programs that combine engineering, development, security, cloud, collaboration, and analytics to meet sensitive government requirements. The company differentiates itself through employee ownership, a long history since 1963, and formal compliance and process standards such as ISO 9001:2015, ISO/IEC 27001:2013, and CMMI Level 3. Its goal is to provide trusted, secure, and dependable capabilities to DoD, Civil agencies, universities, and private sector partners across the United States, supporting mission-critical operations across 60+ locations.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Pennsylvania
Founded
1963
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Simplify's Take
What believers are saying
- May 2026 eCAP and March 2026 ERDS wins expand federal backlog.
- OASIS+ opens broader federal sales through a ten-year government-wide vehicle.
- CMMC Level 2 and ISO 27001 registration strengthen credibility with security-conscious buyers.
What critics are saying
- September 2025 breach exposed SSNs and financial data, triggering 2026 notices.
- John Foley replaced Frances Pierce in February 2026, risking execution during transition.
- Army and GSA concentration makes DSA vulnerable if recompetes slip after 2026.
What makes Data Systems Analysts unique
- 100% employee-owned since 1963, with long-tenured leadership and continuity.
- DSA won GSA OASIS+ prime status in Technical, Engineering, and Management Advisory.
- DSA secured a five-year, $193 million Army eCAP task order in 2026.
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Benefits
Remote Work Options
Professional Development Budget
Company News
Joseph Bartasius assumes DSA chief growth officer role.
Somplasky joined DSA in 2015 as the director of Quality Management and Program Excellence and was eventually promoted to senior director and named chief information security officer in 2016.