Devops Engineer

Lucidworks has launched Data Enrichment, a new feature using multimodal generative AI to automatically improve product data for e-commerce search. The system analyses product images and text to generate categories, keywords, synonyms and descriptions, addressing the issue that up to 30% of searches fail due to incomplete product data. Unlike traditional text-only approaches, Lucidworks employs multimodal AI models that understand both visual and semantic context. The offline process works at scale without requiring manual tagging or replatforming. Early results show significant impact, with one global retailer experiencing a 3x increase in searchable data and an 8.66% lift in conversion rate, translating to over $25 million in annualised revenue. The feature is now available to existing Lucidworks customers and integrates with the company's Neural Hybrid Search and Commerce Studio platforms.

Lucidworks named a Leader in two IDC MarketScape evaluations: Retail GenAI-Driven Product Discovery and Search Tools, and General-Purpose Knowledge Discovery Software. December 11, 2025 06:00 ET | Source: Lucidworks, Inc. SAN FRANCISCO, Dec. 11, 2025 (GLOBE NEWSWIRE) - Lucidworks today announced that it has been recognized as a Leader in both the IDC MarketScape: Worldwide Retail GenAI-Driven Product Discovery and Search Tools 2025 - 2026 Vendor Assessment (Doc #US52989725, December 2025), and in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment (doc # US53011225, November 2025). For retail, Lucidworks is committed to helping retailers modernize product discovery with AI-driven search, semantic relevance, and personalized shopper experiences. Lucidworks' platform enables retailers to unify catalog data, natural-language interactions, and AI-based merchandising to improve relevance, conversion, and customer satisfaction. "As retailers shift into an era defined by conversational, semantic, and multimodal discovery, our mission is to ensure they have the most flexible, AI-forward platform available," said Mike Sinoway, Lucidworks CEO. "We believe our position as a Leader in the retail IDC MarketScape underscores the strength of our technology and our dedication to advancing the future of product discovery for global retailers." Lucidworks serves five of the U.S.'s top ten retailers with the Lucidworks Platform and AI-powered search products, including Lucidworks AI, Neural Hybrid Search, Commerce Studio, Analytics Studio, Agent Studio, and additional modules, AI Boosters, and Agentic solutions that help retailers personalize and optimize the e-commerce experience. For knowledge discovery, more and more leading search programs rely on advanced AI orchestration and platforms that provide enterprise security and scalability. Buyers want a feature-rich set of relevance-tuning technologies to power AI solutions. "The search industry has quickly risen in importance due to Gen AI," continued Sinoway. "The best AI experiences - such as conversational AI, recommendations, facets, and other AI-powered experiences - are underpinned by search. Having enterprise-grade search technologies and AI orchestration is vital for any business moving forward." Providing great AI experiences goes beyond just search queries and indexes; it encompasses a broad set of surrounding technologies, such as Hybrid Search, AI, and LLM management strategies, as well as the ability to scale. Without a complete product set for search and AI, businesses will struggle to achieve ROI and deliver delightful, value-driven experiences to employees and customers. IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers. About Lucidworks Lucidworks transforms complex data into actionable insights through AI-powered search and product discovery solutions. Clients achieve 391% ROI and are 2.5x more likely to successfully deploy AI initiatives. Global leaders like Lenovo, Morgan Stanley, and American Express rely on Lucidworks to power digital experiences that drive business results. Learn more at Lucidworks.com.

Lucidworks launches Dynamic Index for instant, accurate commerce data at scale. A breakthrough for B2B commerce teams managing complex catalogs, contract pricing, and store-level inventory at scale. SAN FRANCISCO, Dec. 10, 2025 (GLOBE NEWSWIRE) - Lucidworks, the leader in AI-powered search and discovery, today announced Dynamic Index(TM), a next-generation capability within the Lucidworks Search Platform that delivers instant, personalized pricing, inventory, and entitlement data without reindexing or slowing performance. Built for B2B ecommerce, industrial distributors, big-box retailers, and multi-brand enterprises, Dynamic Index addresses the single biggest pain commerce teams face: keeping catalog data accurate, fast, and aligned from search to PDP to checkout. Most search systems break down under the complexity of modern catalogs, forcing teams to index every permutation of price, contract, or location, thereby inflating infrastructure costs and slowing index updates. "Merchandisers and digital leaders can't afford reindexing delays anymore," said Meychele Reis, product manager for search at Lucidworks. "Dynamic Index keeps the core index performant and attaches the correct price or inventory to each shopper at query time. One update is reflected everywhere instantly." A Modern Fix for a Modern Commerce Problem * Different pricing per user account or contract * Store-, region-, or warehouse-specific inventory * Entitlements that vary by user, segment, or role * Fast accuracy with zero tolerance for mismatches Legacy systems attempt to store all this directly in the index, resulting in index bloat, slow updates, stale values, and costly replicas. Dynamic Index takes a different approach by injecting dynamic attributes at query time, ensuring accuracy without touching the index. Dynamic Index delivers measurable impact immediately: * Instant updates: pricing & inventory refresh in minutes, not hours * Fewer infrastructure costs: up to 70% smaller index footprint and 30-50% infra savings * Higher conversion: accurate results reduce abandonment and build trust * High consistency from search | PDP | cart A global B2B manufacturer with 250,000 SKUs and 700 customer contracts traditionally required 700 index updates for a single price change. With Dynamic Index, they update one file, and the correct price appears instantly for every contract-no reindexing, no delays. "Dynamic Index finally solves the problem every merchandiser and ecommerce leader has been frustrated by for years," said Keri Rich, VP of Product at Lucidworks. "Prices change, inventory moves, contracts update-but the index shouldn't have to rebuild every time. With Dynamic Index, a single update appears everywhere instantly. It's highly accurate, and it brings search architecture in line with the nuanced needs of modern commerce." | Capability | Lucidworks Dynamic Index | Other Vendors | | Query-time dynamic pricing/inventory | Yes | No, requires pre-indexing every permutation | | Avoids index bloat | Yes | No, index expands as data complexity grows | | Supports millions of dynamic permutations | Yes | Limited, performance drops as variations increase | | Reindexing is required for updates | No | Yes, updates trigger full or partial reindexing | | Works with contract pricing, entitlements, and store availability | Yes | Partial or unavailable, depending on the platform | Dynamic Index is Built on the World's Most Advanced Search Stack Dynamic Index runs on the Lucidworks search engine, which is used by 5 of the 10 largest U.S. retailers, built on Neural Hybrid Search, and optimized for high-scale, high-complexity commerce environments. Lucidworks Dynamic Index is available now. Contact Lucidworks for more information. About Lucidworks Lucidworks transforms complex data into actionable insights through AI-powered search solutions. Clients achieve 391% ROI and are 2.5x more likely to deploy AI initiatives successfully. Global leaders like Lenovo, Morgan Stanley, and American Express rely on Lucidworks to power digital experiences that drive business results. Learn more at Lucidworks.com.