Sales Manager
Updated on 9/11/2023
Octopus Energy

501-1,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.
Birmingham, UK
Experience Level
Desired Skills
Customer Service
Sales & Account Management
Customer Success & Support
  • Proven track record of managing a phone based B2C internal team is a must
  • Paramount focus on performance development, team management and continuous improvement
  • Previous sales management experience within a B2C consultative environment would be great along with a strong passion for energy technology and decarbonisation
  • Experience using Hubspot CRM software would be awesome (but if not we will get you up to speed!)
  • A passion for delivering excellent customer service and a drive for going above and beyond for our customersAn ability to show an understanding of processes as a whole, you'll be able to see the why behind each section of the business and how that creates the entire vision
  • A start up / entrepreneurial mind-set, and being able to adjust to change and keep up with a fast moving business
  • Able to get up to speed with the technical side of things so you can support our customers in achieving low carbon energy use in their homes
  • Manage your sales team to identify and win new business with customers
  • Distribute and manage sales leads across the team and ensure these are managed in a timely manner
  • Ensure the team are diligently developing sales pipelines with customers - from lead through to delivery, meeting (and ideally exceeding) targets set
  • Implement a performance management culture and routine within the team to unleash their full potential through regular 1:1s, coaching, setting stretching objectives and providing regular feedback on performance against these objectives
  • Immerse yourself and your team in the world of Solar, building from the ground up and setting your team up for success
  • Champion outstanding customer service, report on customer satisfaction and share best practice measures across the team