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Peak Time Community Associate
Manhattan
Posted on 10/31/2022
INACTIVE
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Sales
Requirements
  • College graduate with a four-year degree preferred, but not required
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork's mission and values
  • Proficient in basic computer skills
Responsibilities
  • Cover the front desk during the building's set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar
  • Greet members and guests with a warm and welcoming demeanor
  • Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio iPad
  • Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for
  • Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience
  • Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc
  • Keep the front desk clean and organized
  • Notify members of any food deliveries and couriers
  • Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc
WeWork

5,001-10,000 employees

Coworking & flexible office space provider
Company Overview
WeWork’s mission is to empower tomorrow’s world at work by creating environments where people and companies come together to do their best work. The company has grown into a global workspace provider committed to delivering flexible solutions, inspiring, safety-focused spaces with unmatched community experiences.
Benefits
  • Competitive healthcare benefits
  • Life and AD&D insurance
  • 401(k) matching
  • 20 days of PTO
  • 10 paid holidays
  • 80 hours of paid sick time per full calendar year
  • 16 weeks paid parental leave
Company Core Values
  • Do The Right Thing
  • Strive To Be Better, Together
  • Be Entrepreneurial
  • Give Gratitude
  • Be Human, Be Kind