Full-Time
ServiceNow CMDB Architect
Posted on 5/9/2026
Johnson Controls
10,001+ employees
Provides smart building technology and services
No salary listed
Pune, Maharashtra, India + 1 more
More locations: Bengaluru, Karnataka, India
In Person
 IT & Security (1) |
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- 12+ years of ServiceNow development experience.
- Focused on CMDB/CSDM modeling, CI class engineering, and data management.
- Strong proficiency in Script Includes, Business Rules, Fix Scripts, Transform Maps, and Flow Designer.
- Solid understanding of CSDM across business, application, and technical service layers.
- Hands-on experience with Identification & Reconciliation: identifiers, precedence logic, dedupe/orphan prevention.
- Strong platform engineering fundamentals: scoped apps, API usage, async processing, error logging.
- Exposure to Service Graph Connectors or CMDB integration pipelines.
- Knowledge of ITOM Discovery concepts (not deep engineering), including: Patterns & probes, MID Server architecture basics, Credential logic, Dependency interpretation.
- Practical experience with CMDB Health and automated remediation workflows.
- Implement and maintain CSDM-aligned CMDB class models, relationships, domains, and lifecycle states.
- Architect and develop the ServiceNow CMDB framework to enhance scalability, performance, and alignment with industry best practices.
- Configure and maintain CMDB Data Manager, CI lifecycle/retirement flows, and health inclusion rules.
- Build platform logic to support CMDB Completeness, Correctness, Compliance, staleness checks, and automated data quality remediation flows.
- Support CI ownership models, governance standards, naming conventions, and metadata stewardship.
- ITOM Discovery / ITOM Knowledge to support in migration for risk and impact.
- Support audit and compliance requirements for CMDB health, evidence packs, remediation tracking, and data lineage documentation.
- Must follow best practice and drive towards out of the box model on platform.
- Participate in governance forums and provide technical input for policy and architecture decisions.
- Maintain dashboards and reports for CSDM, CI health, ownership, and completeness/correctness trends.
- Have worked in Agile/scrum environment.
- Support audit and compliance requirements for CMDB health, evidence packs, remediation tracking, and data lineage documentation.
- Develop server-side scripts (Script Includes, Business Rules, Fix Scripts), client-side scripts, UI policies, and UI actions.
- Build and maintain Flow Designer, Integration Hub spokes, Transform Maps, and scripted transformations.
- Develop integrations for CI data ingestion and normalization, ensuring strong reconciliation logic and data integrity.
- Optimize platform performance (queries, indexes, efficient Glide Record patterns) and implement managed error-handling.
- Cloud integration hands-on experience.
- Author technical documentation (data contracts, mapping specs, runbooks, ADR).
- Peer reviews the code of Junior engineer, participate in SCRUM agile ceremonies and work alongside Platform team for releases and deployments.
- Work with ITSM, Application Owners, Network, DBA, Platform Engineering, and ITOM Discovery SMEs.
- Provide technical mentorship to junior admins and analysts.
Johnson Controls transforms environments where people live, work, learn, and play by providing smart, healthy, and sustainable buildings. It offers comprehensive digital solutions through its OpenBlue platform, serving healthcare, education, data centers, airports, stadiums, manufacturing, and government sectors with a portfolio of building technology, software, and services focused on efficiency, safety, and sustainability. The company operates in more than 150 countries with about 100,000 experts and aims to reimagine building performance to benefit people, places, and the planet.
Company Size
10,001+
Company Stage
IPO
Headquarters
Cork, Ireland
Founded
1885
Simplify's Take
What believers are saying
- AI data center boom drives Alloy's 35% efficiency gains demand.
- Accelsius $1B pipeline expands JCI liquid cooling partnerships.
- Nantum AI pilots healthcare campuses for OpenBlue revenue growth.
What critics are saying
- Bosch's €7.4B HVAC acquisition strips JCI's core revenue now.
- Schneider-NVIDIA partnership grabs $2B contracts from Alloy in 6 months.
- Siemens Matter platform migrates customers from OpenBlue in 12 months.
What makes Johnson Controls unique
- Alloy Enterprises' Stack Forging process cuts pressure drop 75% for GPUs.
- OpenBlue integrates Nantum AI for 10% HVAC energy savings.
- YORK absorption chillers slash chiller electricity 90% via waste heat.
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Benefits
Company Vehicle
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Life Insurance
Disability Insurance
401(k) Company Match
Employee Referral Bonus
Wellness Program
Employee Assistance Program
Paid Vacation
Paid Holidays
Paid Sick Leave
Flexible Work Hours
Company News
Enerin, a Norwegian industrial heat pump technology company, has completed the third tranche of its Series A round, adding Paris-based Ring Capital to its investor consortium. The round includes Climentum Capital, The Footprint Firm, Johnson Controls, Move Energy, PSV Hafnium and Momentum. The company's HoegTemp system delivers thermal energy at temperatures up to 250°C, targeting the industrial heat segment responsible for over 20% of global CO2 emissions. Each installation avoids approximately 36,000 tonnes of CO2 equivalent over its lifetime by replacing fossil-fuel boilers. Enerin is transitioning from development to serial production, with three active pilots and a recent contract with Roche. The funding will scale manufacturing operations and accelerate product development. CEO Arne Høeg said Ring Capital's involvement strengthens the company's ability to deploy solutions across Europe.
Insteel reported Q4 revenues of $159.9 million, up 23.3% year on year, but missed analysts' expectations by 1.3%. The steel wire reinforcing products manufacturer delivered mixed results, beating earnings per share estimates whilst falling short on revenue. Despite achieving the fastest revenue growth among the five commercial building products stocks tracked, Insteel recorded the weakest quarterly performance in the sector. The group collectively beat consensus revenue estimates by 1.2% and saw share prices rise 3.4% on average since earnings. Johnson Controls led the sector with revenues of $5.80 billion, up 6.8% year on year and exceeding expectations by 2.8%. Insteel's stock has risen 3.6% since reporting and currently trades at $34.90.
Johnson Controls has signed an agreement to acquire Alloy Enterprises, a Boston-based thermal management technology company, to strengthen its position in the data centre cooling market. Financial terms were not disclosed. Founded in 2020, Alloy Enterprises specialises in advanced direct liquid cooling components that can improve thermal management efficiency by up to 35% and reduce pressure drop by up to 75%, resulting in lower overall cooling system energy use. The company's proprietary Stack Forging manufacturing process creates single-piece components with embedded microgeometries for maximum heat transfer. The acquisition complements Johnson Controls' existing thermal management portfolio and aligns with its strategy to deliver differentiated cooling solutions for AI-driven data centres. The transaction is expected to close in fiscal Q3, subject to regulatory approvals.
Innventure is shifting focus from fundraising to converting commercial pipeline into revenue across its portfolio companies, following a $40 million registered direct offering completed in late 2025, according to chief growth officer Roland Austrup. The Florida-based technology commercialisation platform, which went public in 2024, builds businesses based on industrial technologies licensed from multinational corporations. Around $6 million from the raise retired convertible debentures, whilst roughly $8 million was converted into equity in portfolio company Accelsius at its Series B valuation. Accelsius, which provides liquid cooling solutions for AI and data centres, has emerged as the group's primary focus. The company closed a $65 million Series B led by Johnson Controls and Legrand in late 2025 and enters 2026 with over $1 billion in disclosed pipeline coverage, with customer engagement shifting towards production-level quotes.
Accelsius announces its closed Series B funding round.