Knowledge, Skills, and Abilities
Knowledge of
• Basic office practices, procedures and methods.
• Basic mathematical calculations.
Skill in
• Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
• Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.
Ability to
• Build solid, effective working relationships with others.
• Execute instructions and request clarification when necessary.
• Provide courteous, timely service when addressing customer questions and concerns.
• Speak clearly and concisely.
• Convey information clearly and effectively through both formal and informal documents.
• Constructively work under stress and pressure when faced with high workloads and deadlines.
Educational/Previous Experience Requirements
Education/Previous Experience
• High school diploma or equivalent and zero (0) to two (2) years office or customer service experience.
• OR ~
• An equivalent combination of education, experience and/or training.