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Full-Time

2024 Call Centre Representative

Confirmed live in the last 24 hours

Canadian National Exhibition

Canadian National Exhibition

51-200 employees

Annual fair with diverse attractions in Canada

Consumer Goods

Entry

Toronto, ON, Canada

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • Must have the ability to work independently and in a team environment
  • Attention to detail
  • Ability to work under pressure
  • Ability to communicate effectively in writing and orally
  • Good organizational skills
  • Excellent telephone manner
  • Proven customer service, troubleshooting and conflict resolution skills
  • Comfortable working with a variety of computer applications, including Microsoft Access, Excel, Outlook and Word
  • Diplomacy and ability to represent the CNE to corporate clients, guests and partners
  • Available to work the full 18 days of the fair (August 16 - Sept. 2, 2024)
  • Available to work flexible hours, evenings and weekends, during the period leading up to the CNE
  • Available to attend Mandatory Orientation Session and Job Specific Training
  • Previous call centre and ticketing experience with large-scale events preferred
Responsibilities
  • Provide excellent customer service
  • Respond to guest online ticketing inquiries via phone, email
  • Troubleshoot and resolve guest online ticketing issues
  • Update database and maintain paper records as appropriate
  • Perform daily office administrative duties and other duties as required
Canadian National Exhibition

Canadian National Exhibition

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Working at the Canadian National Exhibition means being part of a historic tradition in Toronto. Since 1879, the CNE has been Canada's largest annual fair, recognized for its diverse attractions including sports, games, and food. Employees get to contribute to a high-energy environment that draws millions, fostering a dynamic and fun working atmosphere that also honours a rich legacy.

Company Stage

N/A

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1879

Growth & Insights
Headcount

6 month growth

7%

1 year growth

10%

2 year growth

28%