Customer Advocacy Manager

Position Overview

Interested in shaping the future of design in Autodesk Fusion?

Are you passionate and energized by working closely with customers? If so, this is the role for you!

You will work closely with customers globally, backed up with your own capabilities and expertise, to influence future development initiatives. You will work closely with product teams, to ensure we are validating future software capabilities, in close collaboration with our Technology centers. All with the goal of representing our customers’ perspective within Autodesk Fusion.

You will report to the Manager of Fusion Customer Advocacy - The position can be remote from the UK or Hybrid (Birmingham)

Responsibilities

• Connect and engage with Fusion Designers to drive adoption for new technology and workflows

• Provide customer feedback and insights to key product stakeholders

• Test and validate new functionality, maximizing customer trust and release quality

• Validate our Design capabilities in-product and certify end-to-end workflows, in close collaboration with our Technology Centers

• Showcase new Design technology to our customers, to our partner network and internally across Autodesk

• Collaborate with a team of subject matter experts who represent all areas of Fusion, while embodying the Autodesk Culture Code

Minimum Qualifications

• 2+ years’ relevant experience in a Design focused role

• Bachelor level degree in Engineering/Industrial Design/Product Design or similar preferred

• Experience using CAD software (Fusion preferred)

• Excellent communicator and relationship builder

• A problem solver with a drive to do the best for our customers

• Comfortable and confident presenter/public speaker

• Travel internationally as required

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At Autodesk, we’re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.