Workers' Compensation Claim Adjuster

Overview

Workers’ Compensation Claim Consultant (CA Jurisdiction Only) – Remote

Salary: $77,000–$87,000 annuallySchedule: Monday–Friday, 8:00 AM–4:30 PM PSTLocation: Remote | Reporting to Irvine, CA BranchAccounts: PEO, Staffing, National Accounts

🚨 Please Note

This is not an HR, risk management, or consulting role. This is a hands-on Workers’ Compensation adjusting position that requires active investigation, evaluation, and management of California WC claims. Applicants without hands-on adjusting experience will not be considered.

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. 

We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

We are seeking a Workers’ Compensation Claim Consultant to handle California jurisdiction claims supporting a mix of PEO, Staffing, and National Account business. This is a fully remote role (reporting to our Irvine, CA branch) with structured training, ongoing mentoring, and strong leadership support.

This position is ideal for an adjuster with foundational California WC experience who is ready to grow while contributing to a fast-paced, client-focused environment.

Responsibilities

When we hire adjusters at CCMSI, we look for professionals who understand that every claim represents a real person’s livelihood, take ownership of outcomes, and see challenges as opportunities to solve problems.

• Conduct basic workers’ compensation claim investigation and day-to-day adjusting responsibilities.

• Complete timely 3-point contact per CCMSI best practices.

• Evaluate, manage, and resolve claims consistent with corporate standards and CA WC laws.

• Establish and maintain appropriate reserves.

• Administer indemnity benefits in accordance with CA requirements.

• Maintain a current diary and meet all deadlines.

• Participate in client file reviews and provide status updates as needed.

• Effectively communicate with claimants, employers, providers, and attorneys.

• Document file activity thoroughly and accurately per best practice standards.

Qualifications

Qualifications – Required

• Experience handling California workers’ compensation claims (basic adjusting experience acceptable).

• Strong communication, organization, and documentation skills.

• Ability to work PST hours (M–F, 8:00 AM–4:30 PM).

• Proficient in Microsoft Office (Word, Excel, Outlook).

Preferred / Nice to Have

• Prior CA WC adjusting experience.

• SIP certification preferred but not required.

• Experience supporting PEO or staffing accounts is helpful but not mandatory.

Training & Development

• Training continues until the individual is fully comfortable on their desk.

• Structured onboarding with one-on-one support.

• Ongoing access to a dedicated mentor even after transitioning to independent desk responsibilities.

• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Work Environment & Travel

• Remote role reporting to Irvine, CA.

• Occasional travel to the office may be required for file reviews.

Why You’ll Love Working Here

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

How We Measure Success 

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: 

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions• Compliance & audit performance – adherence to jurisdictional and client standards• Timeliness & accuracy – purposeful file movement and dependable execution• Client partnership – proactive communication and strong follow-through• Professional judgment – owning outcomes and solving problems with integrity• Cultural alignment – believing every claim represents a real person and acting accordingly 

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. 

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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