This position will be 100% in office Monday - Friday in Carmel, Indiana.
JOB SUMMARY
Primary responsibility is to assist with tasks relating to the closing of a real estate transactions.
PRIMARY RESPONSIBILITIES
- Act as liaison between all parties to the transaction including homebuyer, mortgage, accounting and other areas within the Title & Settlement Process
- Perform customer service duties including answering phones and general email requests
- Maintain professional branch appearance including cleanliness of closing rooms and lobby
- Great arriving customers and assist with closing celebrations
- Contact customers and perform initial scheduling confirmation and obtain closing specific information
- Maintain reports and tracking of completed tasks as required
- Support the branch as directed in all aspects of the settlement transactions
- Follow Escrow Accounting Business Practice Guidelines which includes but not limited to collection and disbursement of funds while complying States Good Funds Statutes.
- Ensure adherence to workflow processes
- Perform other duties as assigned
SCOPE
- Decision Impact: Dept/Branch
- Department Responsibility: Single
- Budgetary Responsibility: No
- Direct Reports: No
- Indirect Reports: No
- Physical Requirements: Must frequently lift and/or move up to 25 pounds; and on occasions up to 50 pounds
- Ability to work overtime as business needs arise
REQUIRED EDUCATION
Minimum High School Diploma or equivalent
Notary Public is a plus
REQUIRED EXPERIENCE
Related Functional Experience: General Office Admin
Assistant Escrow Officer experience a plus
Customer Service skills in dealing with all homebuyer types and demographics
Ability to multi-task and handle fast-paced and demanding work environment
Strong follow up skills and attention to detail
Ability to adjust well to change
Capacity to work in a multi- location team environment
Effective communication skills, both verbal and written
Ability to prioritize conflicting demands & meet department needs with available resources
Efficient in Microsoft Windows, Outlook, Excel. One Note and Softpro is a plus
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of objectives
REQUIRED EDUCATION
- Minimum High School Diploma or equivalent
- Notary Public is a plus
REQUIRED EXPERIENCE
- Related Functional Experience: General Office Admin
- Assistant Escrow Officer experience a plus
- Customer Service skills in dealing with all homebuyer types and demographics
- Ability to multi-task and handle fast-paced and demanding work environment
- Strong follow up skills and attention to detail
- Ability to adjust well to change
- Capacity to work in a multi- location team environment
- Effective communication skills, both verbal and written
- Ability to prioritize conflicting demands & meet department needs with available resources
- Efficient in Microsoft Windows, Outlook, Excel. One Note and Softpro is a plus
- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of objectives
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#LI-ONSITE
PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte’s core purposes.
All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
