Full-Time
Senior Application Support Analyst
Production Services
BNY
Global asset management and financial advisory
No salary listed
Pune, Maharashtra, India
In Person
Bachelor's
 Customer Experience & Support (1) |
|---|
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- A bachelor's or higher degree in computer science, engineering, or a related discipline, or equivalent work experience is required.
- Five to eight years of hands-on experience in distributed application support is required.
- Hands-on experience with SQL and databases including Oracle, DB2, or Microsoft SQL Server is required.
- Working knowledge of Unix, Linux, and Windows environments and their commands is required.
- Hands-on experience with monitoring and debugging tools such as AppDynamics, Splunk, Grafana, or Moogsoft is required.
- Knowledge of Unix, shell scripting, and application servers including IIS, Tomcat, or WebSphere is required.
- Knowledge of Spring, IBM MQ, Kafka, and scheduling tools such as Control-M is required.
- Basic knowledge of cloud platforms, containers, App Engine, and command-line interfaces is required.
- Basic knowledge of Java or .NET sufficient to understand code and exceptions in logs is required.
- Experience in incident management, change management, and problem management is required.
- Knowledge of large language model prompt engineering and evaluation, retrieval-augmented-generation grounding on enterprise knowledge, tool or function calling, and agentic workflows is required.
- Strong analytical and verbal and written communication skills are required.
- Support applications in production, including infrastructure patching and upgrades, application releases and deployments, disaster recovery drills, and data center rotations.
- Proactively monitor application health, alerts, incidents, and system or software changes affecting applications and business users, and take appropriate action.
- Provide support for escalated incident tickets and act as liaison to business and technical leads to ensure timely issue resolution.
- Coordinate with various teams, raise support tickets, analyze root causes, and assist in resolving production issues.
- Produce ad hoc reports for business users from databases and provide periodic transaction-volume statistics updates to senior management.
- Support infrastructure and interfacing-application changes.
- Provide rotational on-call support.
- Work shifts, including weekends and holidays.
- Good-to-have knowledge of GitLab, Confluence, Jira, NoSQL databases such as MongoDB, and BPM tools such as Pega.
- Experience in automation and the banking payments domain is an advantage.
BNY Wealth provides asset management services to individuals, corporations, and institutions around the world, helping clients manage and optimize their financial lifecycles. It earns revenue from asset management fees, financial advisory services, and transaction-based income. The firm covers a broad range of asset classes and uses an approach that considers global and domestic economic factors such as inflation and growth to identify investment opportunities. The company combines portfolio management, advisory support, and transaction services through a large, multinational workforce, emphasizing long-term client relationships and community impact. Its differentiators include its global reach, scale, diversified revenue streams, and a stated commitment to inclusion, sustainability, and innovation. The goal is to help clients grow and protect wealth over time by finding suitable opportunities across markets while focusing on responsible, client-centered service.
Company Size
N/A
Company Stage
Post IPO Equity
Headquarters
New York City, New York
Founded
1784
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Simplify's Take
What believers are saying
- BNY lifted 2026 revenue guidance after record Q2 2026 results.
- Ripple chose BNY as custodian for RLUSD reserves, validating institutional trust.
- Galaxy partnership adds staking to BNY custody, deepening wallet-stickiness and fee capture.
What critics are saying
- BNY will close Cork through 2027, with about 200 jobs at risk.
- BNY’s Liverpool and Poole shutdowns signal continuing branch consolidation and talent loss.
- Digital-asset custody faces regulatory gating; a stalled staking launch delays revenue expansion.
What makes BNY unique
- BNY oversees $62.6 trillion AUC/A and $2.2 trillion AUM on June 30, 2026.
- BNY remains the first U.S. G-SIB offering digital asset custody in Abu Dhabi.
- BNY’s buy-side trading platform reached 100 global markets across major asset classes.
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Benefits
Health Insurance
Paid Vacation
Flexible Work Hours
Remote Work Options
Unlimited Paid Time Off
Company News
Bank of New York to close Poole office, affecting 200 jobs.
The American financial services firm BNY Mellon, which employs over 1,000 people in Ireland, is to close its office in Cork.
/PRNewswire/ -- The Bank of New York Mellon Corporation ("BNY") (NYSE: BK), a global financial services company, today announced that it priced an underwritten...
AllianceBernstein has appointed Pawan Panjwani as chief executive officer and country head of India, effective immediately.
Ripple has partnered with BNY Mellon, a global financial institution managing over $2 trillion in assets, to serve as the primary custodian for RLUSD reserves.