About the team

The People team takes a people first approach and aims to attract, onboard, engage, develop and retain our global talent.  Our team includes People Analytics, Internal Communications, IT, People Operations, People Partnering and Recruiting. Our focus for this year is to maintain and finetune programs, policies and tools we’ve put in place to support candidates and employees at all stages. 

Who we are looking for

We are looking for a People Operations Associate to oversee all operational functions of our People & Culture team, and provide support to our employees, in the EMEA Region. 

The main responsibilities include enabling an amazing onboarding experience, creating and implementing new company policies and maintaining internal HR systems, the People metrics and coordinate with the responsible team to include them in the company dashboard. To be successful in this role, you should have a passion for people and culture, interest in operations, metrics along with relevant work experience in a fast-paced startup.

Ultimately, you will ensure our People initiatives are cost-effective, run smoothly and contribute to a healthy work environment.

How you’ll make an impact

• Track the OKRs defined for the people team and track progress
• Monitor internal HR systems and databases, ensure they are efficient
• Review budgets and suggest improvements and cost-efficiency
• Design and implement company policies
• Benefits management: current benefits as well as research and propose new ones following industry trends 
• Compiling and updating employee records in our HRIS
• Maintain the HR Management system up to date
• Act as a consultant to managers and staff regarding policies and procedures
• Create detailed reports on HR costs
• Recommend new software to address personnel needs, like performance review tools
• Work closely with the G&A teams to improve the Culture at Hopin.
• Owner of the Onboarding for the EMEA/APAC region, defining new programs and improve existing ones to make sure our new joiners feel welcomed 
• Handle Welcome package logistics for the New Joiners (onboarding emails and scheduling).
• Address employees’ queries (e.g. on onboarding, HRIS and ATS, amongst others)

Who you are:

• Proven work experience in Operations, ideally within HR +2 years
• Good knowledge of labor laws and payroll
• Previous experience with UK benefits
• Hands-on experience with Human Resources Information Systems
• Ability to develop clear and fair company policies
• Excellent analytical and decision-making abilities
• Good communication and organizational skills
• Understanding of startups and tools like Slack, ATS, HRIS, and other tools
• Team player who can work cross functionally across multiple departments
• Passionate about technology
• Previous startup experience a plus, specially in SaaS
• Excellent presentation and public speaking abilities
• Great problem-solving abilities - assess all options before making a decision
• Exceptional organization skills - you’re used to juggling multiple priorities
• Has a "can do" attitude
• Can work at a fast-paced environment
• We are currently a remote team and are open to remote applications from all over the world. However, for this particular role we are looking for someone based in the UK
• Previous experience with Workday is helpful!