Full-Time
Network Operations Analyst
Sensiple
501-1,000 employees
Enterprise IT services and cloud platforms
No salary listed
Bessemer, AL, USA
In Person
 IT & Security (1) |
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- 3+ years network operations experience.
- Tracking inventory, installs, and decommissions during major technology refresh project.
- Interfacing with data center inventory management system and corporate asset management team to insure accuracy of both systems as equipment changes are made.
- Scheduling equipment shipping and receiving, and oversight of change management, access security, and related management policies.
- Performs second level diagnosis, troubleshooting and resolution for intermediate to complex data or voice communication network issues.
- Recommends, costs and implements network solutions to support business needs and solve customer problems.
- Orders, tests, certifies, installs and configures new and upgraded network hardware and software.
- Coordinates and implements move/add/change service requests.
- Responds to break/fix issues, escalating to and managing or coordinating vendors as needed.
What Sensiple does: Sensiple provides IT products, services, and consulting to enterprises for digital transformation, customer experience, cloud services, and capital markets. How its products work: It uses a B2B and SaaS model to offer cloud modernization, contact center services, CX management, managed IT services, and staff augmentation, with products like tryvium (Microsoft Teams apps), PhiFIX for fintech, and CX/automation platforms such as SenCXConnect and InteliSense that leverage AI, automation, cloud, and data analytics to run secure, scalable systems. How it differs from competitors: It emphasizes regulatory technology and industry-specific solutions for BFSI, healthcare, retail, and telecom, supported by a global delivery footprint and growth achieved organically without external funding. Goal: Its aim is to help enterprises modernize IT, improve customer and employee experiences, and navigate digital transformation with reliable, scalable technology.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Carteret, New Jersey
Founded
1999
Simplify's Take
What believers are saying
- Generative AI in contact centers drives demand for NLP-powered automation platforms.
- Financial services prioritize regulatory technology, expanding PhiFIX addressable market.
- Enterprise consolidation favors unified platforms combining CX, contact center, and automation.
What critics are saying
- Microsoft Teams dependency threatens tryvium revenue if platform pricing or features shift.
- Contact center services commoditizing; Accenture, Cognizant, Genpact outcompete on scale and price.
- India delivery center faces 15–25% annual attrition; organic funding limits competitive compensation.
What makes Sensiple unique
- PhiFIX platform and FIX protocol expertise serve capital markets regulatory technology niche.
- Tryvium Microsoft Teams integration captures productivity automation within enterprise collaboration ecosystems.
- India delivery center provides cost-competitive staff augmentation for AI and cloud engineering.
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Benefits
Health Insurance
Paid Vacation
Remote Work Options
Flexible Work Hours
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