Key Responsibilities

• Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives.
• Collaborate with key stakeholders to set organizational goals and objectives, ensuring alignment with the company’s vision and mission.
• Oversee all operational functions, including service delivery, customer satisfaction, employee performance, and resource management.
• Foster a culture of continuous improvement, driving operational efficiency and effectiveness throughout the organization.
• Lead, mentor, and inspire a team of managers and employees, fostering a positive and collaborative work environment.
• Identify talent needs, participate in the recruitment and selection process, and support the professional development of employees.
• Champion a customer-centric approach throughout the organization, ensuring exceptional service delivery and customer satisfaction.
• Ensure compliance with all relevant regulations, industry standards, and safety protocols.

Key Qualification and Skills

• 5 + years Proven experience in a leadership role, preferably within the home service industry or a related field.
• Strong business acumen, with a track record of driving growth and profitability.
• Exceptional leadership and team-building skills, with the ability to motivate and inspire others.
• Excellent strategic thinking and problem-solving abilities.
• Strong financial management skills, including budgeting and financial analysis.
• Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders.
• Demonstrated ability to make sound decisions under pressure and navigate complex situations.
• Knowledge of the home service industry and related regulatory requirements.
• Proficiency in using technology and software systems to drive operational efficiencies.
• Knowledge of ServiceTitan, a plus

Our Core Values Set Us Apart

• Courage: We do what is right, even in the face of temptation or adversity
• Partner mindset: We collaborate with our partners to ensure we win together
• Relentlessness: We have a bias towards action, and always exhibit a high sense of urgency to get things done 
• Competitive salary 
• Flexible vacation policy 
• Full medical, dental, and vision packages, 401(k)
• Opportunity to work for a high growth company backed by institutional investors 
• Access to our ongoing leadership training and development programs