Full-Time

Relationship Associate

Posted on 11/18/2024

Brown Brothers Harriman

Brown Brothers Harriman

5,001-10,000 employees

Provides private banking and wealth management services

Venture Capital
Financial Services

Entry

Charlotte, NC, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • Bachelor’s degree
  • 0-3 years of relevant work experience
  • Demonstrated academic interest and achievement as evidenced through strong academic credentials and/or extracurricular activities
  • Client service experience and aptitude strongly preferred
  • Strong organizational and analytical skills
  • Strong attention to detail
  • Ability to work effectively in a team environment
  • Proficient in MS Office, particularly Excel
Responsibilities
  • Coordinate day to day activities of dedicated client base and ensure client needs are being met and that BBH services are properly delivered.
  • Serve as point of contact for all portfolio related questions (e.g., cash availability, money transfers, reporting concerns).
  • Assist Sr. RA, RM or Office Head with presentations for client meetings on specific client information such as holdings, capital activity and performance in client accounts.
  • Participate in prospect and client meetings, including but not limited to, discussions surrounding our service offerings.
  • Implement and execute all core portfolio activities including those related to investments in Equities, Fixed Income and Cash Management on behalf of the RM.
  • Serve as interface on behalf of client with central management teams within BBH.
  • Identify accounts that should be rebalanced or repapered in preparation for account reviews, including reviewing asset allocation and making sure guidelines for investing have not changed.
  • Create client meeting materials.
  • Assist with the management of all non-strategic decisions (checks, funds transfers, and gifting etc.).
  • Interact with 3rd party service providers (e.g., outside custodian, NFC, Schwab, Merrill SPA).
  • Interface with the Trust Company regarding distributions and terminations.
  • Troubleshoot client account issues such as portfolio reporting/activity, client reference data, RM client data requests, assistance with understanding statement or non-receipt of mailing.
  • As day-to-day contact point with clients, elevate all at risk issues to Sr. RA and/or RM.
  • Document start of relationship (e.g., new account documents, fee schedule).
  • Ensure total compliance at the account level and oversee and respond to all compliance reports (i.e., overdraft reports, approved trades, delinquent documentation, Investment Policy Statements (IPS)).
  • Initiate all account maintenance activities, including account reviews/approvals, documentation, meeting materials, address or name changes, and performance evaluations.
  • Assist in efforts relating to the completion of client requests.
  • Ensure client account materials are up to date and accurate (e.g. IPS).
Brown Brothers Harriman

Brown Brothers Harriman

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Brown Brothers Harriman offers a range of financial services including private banking, wealth management, investment advisory, and corporate lending. Their products work by providing tailored financial solutions to both individual and institutional clients, helping them manage their assets, plan for the future, and navigate complex financial markets. What sets Brown Brothers Harriman apart from competitors is their focus on building long-term relationships with clients, emphasizing personalized service and specialized expertise in various financial sectors. The company's goal is to ensure the success of their clients by promoting sustainable financial performance and providing innovative solutions that meet their unique needs.

Company Stage

N/A

Total Funding

$254.9M

Headquarters

Boston, Massachusetts

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • BBH's recent executive hires and leadership bolstering indicate a strong commitment to growth and strategic direction.
  • The launch of an automated liquidity management tool showcases BBH's dedication to leveraging technology for enhanced client services.
  • BBH's significant investments in various companies and sectors highlight its robust financial health and diversified investment strategy.

What critics are saying

  • BBH's selective client approach may limit its market reach and scalability compared to more inclusive competitors.
  • The firm's reliance on a private partnership model could pose challenges in raising capital quickly compared to publicly traded firms.

What makes Brown Brothers Harriman unique

  • Brown Brothers Harriman (BBH) maintains a unique position as a private partnership, allowing for a long-term, client-focused approach unlike publicly traded competitors.
  • BBH's selective client approach and specialized industry expertise enable tailored solutions that are difficult for larger, more generalized firms to replicate.
  • The firm's global reach combined with a hands-on, transparent relationship management style promotes innovation and agility, setting it apart from more bureaucratic institutions.

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