Key Account Manager

Job Title: Key Account Manager (Bridging Finance)Working Pattern: Monday to Friday, 36.25 hours per weekSalary: up to £65,000 and up to 20% annual bonus, car allowance of £600 per month and benefitsLocation: UK wide, we can support fully remote or hybrid working from our offices in London, Cardiff, Durham and Blackpool

At Tandem, we are not just a bank; we are a movement for positive change. If you are an ambitious and resolute Key Account Manager ready to make an impact, we have a space with your name on it!

The KAM will be responsible for recruiting and managing relationships with introducers and intermediaries to generate new business opportunities and create, manage and execute account management plans. They will also monitor development progress and coordinate with other departments and stakeholders.     

We are Tandem - Where impact meets innovation. 

Tandem is the UK’s greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people, and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.

Your team: Collaborators in change 

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.

You will be collaborating with a team of likeminded individuals who come together to achieve common goals. We recognise the importance of our team and value its members. Our mission is to make it easier for more people to live a greener lifestyle.

Your Impact: Building a greener tomorrow.

As a Bridging Key Account Manager at Tandem, you will:

• Develop and maintain relationships with introducers and intermediaries to achieve new business targets.
• Proactively contact new intermediaries/introducers to engage them with the company’s bridging products.
• Possess SME knowledge of bridging (and buy-to-let (BTL) products preferable), criteria, processes, and unique selling points (USPs).
• Conduct thorough fact-finding with intermediaries to assess opportunities and identify appropriate firms.
• Follow up on issued terms and agreed deals to progress them into applications, handling objections to win deals.
• Stay informed about industry trends and providing excellent customer service to support business growth.
• Achieve personal objectives.
• Contribute to team effort by accomplishing related results as needed.

We would love to hear from you if you:

• Have effective communication styles and methods used to interact with Bridging Intermediaries and third parties.
• Can work independently, setting your own priorities and taking a lead role.
• Are prepared to take accountability for your own performance.
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading.
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks.
• Have excellent organisational and time management skills.
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level.
• Have excellent people skills.
• Can work proactively and think strategically in a fast-moving environment.
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with intermediary/client queries.
• Can create and implement a new business plan.

It would be great, but not essential if you have:

• Previous experience of bridging/BTL, or associated businesses within the specialist mortgage market.
• Have a good understanding of the digital marketplace that exists within the bridging / specialist lending sector.
• An understanding of the regulatory environment that exists within the bridging / specialist lending sector.
• A proven history of positive sales performance.

Rewards that reflect your value, what’s in it for you?

At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc.
• Buy or sell up to 5 days holiday a year.
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year
• Electric Vehicle salary sacrifice scheme.
• Cycle to Work salary sacrifice scheme and a free helmet.
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified

A little welcome gift from us to you, we will plant a tree in the Tandem Grove, and you can enter our “Green Deal” below:

• Volunteer 2 days a year for charity > receive an early Friday finish.
• Raise £200 per annum for charity > Tandem provide PR and marketing support.
• Have renewable energy at home > receive an additional 1-day annual leave.
• Drive an electric car > receive £500 towards a home charger.

Ready to make your mark? 

Apply now and let’s pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.

 Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.