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Customer Onboarding Specialist
Confirmed live in the last 24 hours
Warwick, UK
Experience Level
Desired Skills
Customer Service
  • Previous experience of working in fast-paced customer service, operations or telesales environment would be advantageous
  • Clear communicator with a focus on listening and acute attention to detail
  • Honest, focused, and committed to delivering the highest levels of customer service
  • Adaptable personal style, able to receive constructive feedback on standards of performance - a willingness to always learn and grow
  • To be a quick learner due to exposure to different departments
  • You'll be the first point of contact with prospective new customers that are looking to join Octopus Energy
  • Speak with potential or existing customers to inform them about our products and services in a friendly manner
  • Customer Service is at the heart of everything we do, so you'll be super friendly and always happy to go that extra mile to help customers
  • Be comfortable answering enquiries in volume - you're taking customers on a journey of discovery
  • Onboard customers by assisting them to select the best tariff to suit their needs- you'll become an Octopus product guru!
Octopus Energy

501-1,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.