Full-Time

Claims Administration Assistant

Confirmed live in the last 24 hours

Markel

Markel

1,001-5,000 employees

Specialty insurance and reinsurance provider

Financial Services

Entry

Leeds, UK

Hybrid working: 4 days in the office, 1 day working from home.

Category
Administrative & Executive Assistance
Administrative Support
Required Skills
PowerPoint/Keynote/Slides
Requirements
  • Previous insurance, financial services or legal experience is desirable
  • Have strong written and spoken communication skills
  • Be computer literate and familiar with Microsoft Office skills, including Word, Excel, PowerPoint and Outlook
  • Have a real desire to study towards CII qualifications (fully company funded qualification)
  • Have the ability to run reports from our in-house system
  • Strong administrative skills
  • Good organisational skills
Responsibilities
  • Take ownership for various administration tasks including claims record keeping and manual claims processing tasks to support the claims adjusting functions
  • Communicate with brokers and service providers (by telephone and email), to develop positive relationships and knowledge of their business, and to obtain information relating to claims queries
  • Implement claims diary management and closure of claims (subject to team procedures)
  • Maintain the Solicitors and Adjusters Database – recording 3rd party instructions on inhouse systems
  • Prepare Claims Experiences and Bordereau compiling data from core systems
  • Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures
  • Develop and refine reports to ensure that the team keep within the team’s key performance indicators
  • Assist the Claims Admin team in with any ad-hoc project work
  • General administrative tasks and duties across the claims admin team

Markel provides specialty insurance, reinsurance, and investment services, focusing on hard-to-place risks in niche markets. Their insurance offerings include coverage for agricultural and equine risks, reinsurance for large enterprises like oil rigs, event cancellation insurance for weddings and concerts, inland marine coverage for fine art, environmental pollution, and insurance for recreational vehicles like yachts and motorcycles. Markel's products work by assessing unique risks and tailoring coverage to meet the specific needs of their clients. Unlike many competitors, Markel emphasizes a culture of integrity, teamwork, and a commitment to understanding customer needs, which allows them to deliver quality service and innovative solutions. The company's goal is to lead in their industry by continuously improving their offerings and fostering an environment where employees can thrive and contribute to the company's success.

Company Stage

IPO

Total Funding

N/A

Headquarters

Glen Allen, Virginia

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Recent investments from firms like Lighthouse Investment Partners and Swedbank AB indicate strong market confidence in Markel's growth potential.
  • Expansion into new office space in Plano, Texas, reflects Markel's ongoing growth and commitment to increasing its operational capacity.
  • Key hires and promotions, such as the appointment of a new Chief Strategy Officer, signal a robust leadership team focused on strategic growth.

What critics are saying

  • The specialized nature of Markel's insurance offerings may limit its market size compared to more diversified insurers.
  • Expansion efforts, such as those in Asia Pacific, require careful management to avoid overextension and ensure sustainable growth.

What makes Markel unique

  • Markel's focus on niche markets like agricultural risks, event cancellation, and inland marine coverage sets it apart from traditional insurers.
  • The company's commitment to innovation and flexibility allows it to adapt quickly to market changes, unlike more rigid competitors.
  • Markel's global presence and strategic hires in Asia Pacific enhance its ability to serve diverse markets with specialized insurance solutions.

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