Community Health Navigator

The primary location of this position is remote with a schedule of Monday-Friday 9:00am-6:00pm Eastern or Cental Time.

What You’ll Do

As part of our Transitions of Care Team, the Community Health Navigator assists patients in getting post-hospital care in the form of telephonic and in-person patient support. In this role, you will:

• Work as part of an interdisciplinary, collaborative team to ensure we are meeting patient needs
• Outreach to patients discharged from emergency rooms to ensure continuity of care and assist with identifying and meeting needs related to social determinants of health
• Deliver resources to families within your geographic area
• Coordinate with facility discharge planners to ensure that there are no barriers to patients obtaining after-hospital resources and care
• Attend daily huddles with your team to communicate patient needs and progress
• Liaise with hospitals and other health systems to make staff aware of Imagine Pediatrics program and support
• Support patients with any in person/community needs related to care coordination/discharge support. These could include, but are not limited to, pharmacy fills, PCP coordination, SDOH needs, and home visits
• Perform other duties as assigned

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with special health care needs gets the care and support they deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need:

• A valid driver’s license required
• A bachelor’s degree required
• Bilingual (Spanish) required
• National CHW certification preferred
• CPR certification preferred
• 3+ years of experience in a healthcare setting (patient-facing hospital or facility role)
  • ER setting preferred

What We Offer (Benefits + Perks)

The role offers an hourly range of $23-28 per hour in addition to an annual bonus incentive, competitive company benefits package, and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. 

• Full medical, dental, and vision insurance
• Healthcare and Dependent Care FSA
• 401(k) with 4% match, vested 100% from day one
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid parental leave
• Additional benefits to be detailed in offer