Strategy Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

THE OPPORTUNITY: EY's Technology Strategy & Transformation (TST) team is at the forefront of delivering cutting-edge consulting and advisory services to some of the largest enterprises across the globe. Our technology practice is recognized by industry analysts as a leader in leveraging business and technology to drive strategic business-led, tech-enabled e2e transformation. We serve clients across all major industries and work with organizations of different sizes, helping guide them to achieve business success while delivering strategic IT value.

Scope of engagements

We are currently seeking experienced, seasoned IT Strategy practitioners who can be positioned at the crucial intersection of business, technology and customer to devise creative new strategies based on trends, insights and data. We are looking for folks who have experience in advising clients to …

• reset, reimagine and re-think their business and operating models with tech-enabled, cutting-edge solutions that re-energize performance across the enterprise
• set and drive enterprise tech vision and strategy in alignment with corporate / business unit strategy, customer focus and solution teams
• drive increased value from technology spend with focus on optimizing cost, agility, productivity and performance

We work with clients to address issues of importance to the Chief Information Officer (CIO) and Chief Technology Officer (CTO) in creating value and delivering world-class IT capabilities to support futuristic business needs. Working closely with our industry groups and leveraging the Ernst & Young brand as independent, trusted advisors, we provide our high-profile clients with range of services including:

• Tech Strategy & Vision
• IT Operating Model optimization
• Transformation strategy, roadmaps & blueprints
• Office of CIO functions (IT Finance, Sourcing, Project Portfolio Mgt. etc)
• Product strategy & management
• M&A due-diligence, planning and post integration/separation
• Enterprise Architecture Services

Key responsibilities of candidate include:

• Understanding the business strategy & vision and translating them into enterprise-wide technology vision & strategy in alignment with strategic priorities for growth, customer experience, efficiency etc.
• Analyze value chain and business capabilities to develop clear understanding of strategic objectives, KPI’s, processes and underlying systems that deliver the business outcomes
• Assess the impact of the business strategy on business capability model and business processes to identify optimization opportunities (through tech-enabled solutions) across organization, systems, data, infrastructure and applications
• Have strong experience in analysing business models, business model innovation/ incubation, and experience in one or more of the following areas preferred: Market Strategy, Pricing/ Monetization, Finance, Ecosystem Management, and/ or Product Management
• Ability to analyse client’s (IT) Operating Model including the organization structure, processes and governance while developing recommendations and/or creating actionable roadmaps
• Significant experience in: 1) developing business capability model for the enterprise; 2) analysing enterprise-wide portfolio of systems / platforms and 3) function as guardian of the transformation strategy and business architecture to make sure that new initiatives comply with strategic priorities
• Solid experience in guiding our clients through large, enterprise-wide transformation to implement their strategies and business architecture. Experience working with IT leadership (e.g., CIO, IT Director) and business leadership (e.g., CFO, COO, BU leader, etc.) to help shape and guide the IT strategic and improvement agenda
• Be a trusted advisor on 'innovation' with ability to frame key business and technology trends within the context of the client's objectives. Ability to identify the potential implications and impacts of the associated trends.
• Leverage EY’s global network, and leverage the cross-functional expertise to develop relevant architecture insights

Within the team, your role will include the following additional responsibilities:

• Ability to lead conversations with the client stakeholders. Strong communication skills as the profile requires interactions with CIO, CEO, CFO and other senior leadership
• Build and develop trusted relationships as a strategic technology advisor with clients and work internally across EY advisory teams to bring our clients the most comprehensive, end-to-end services and effectively address their business challenges.
• Building and growing TST Strategy practice, developing and maintaining client relationships, and selling and delivering work as an engagement leader or Subject Matter Specialist.
• Develop thought leadership and define approaches to provide structured solutions to complex technology strategy problems of clients, by recombining existing methodologies and teams
• Managing engagement teams and providing leadership in the assessment, design, and management of successful Business - IT transformation engagements in collaboration with our clients. They should provide high quality client services by directing daily progress of engagement work, informing EY leadership of engagement status, and managing staff performance
• Help recruit, develop and retain strategy professionals, coach and mentor team members, deliver architecture-related training and take on other practice management tasks as needed (e.g., development of practice offerings)
• Should be very good at using various tools (Such as Word, Excel, Powerpoint, visualization tools, MS-Project, etc.)
• Would support in developing new solution offerings, tools and knowledge repositories
• People skill has worked independently on projects or as part of small consulting teams
• Should be self-driven and organized person with ability to manage multiple priorities in a fast-paced, high pressure environment
• Should have experience in pursuit teams including conceptualizing propositions and presenting solutions to client
• Create expert content for point-of-view and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions.
• Demonstrate strong understanding of a specific industry, client or technology and function as an expert to advise senior leadership.

To qualify for the role, you must have

• Strong academic background with BE/B.tech and MBA from top Tier-1 B-schools
• A background in Strategy Consulting (in top tier consulting firms), with 10+ years of relevant experience in large-scale, enterprise-wide transformations
• Min. of 10+ years of specific industry / sector experience through completed client engagements related to business transformation. Should have experience in any one or two industry sectors such as Financial services, Retail, Healthcare/Pharma, Telecom, e-commerce, etc.
• Demonstrated experience of driving business workshops as well as conducting deep-dive technology workshops to collaboratively develop transformation vision, strategy, roadmaps and blueprints
• Experience with assessing maturity of IT operating models & organizations structure to determine optimization opportunities. Should understand IT - business alignment, IT strategy and planning, development of current and future state IT architecture, roadmaps, IT/Digital maturity assessment, etc.
• Experience with large transformation related to customer experience, process re-engineering, digital, cloud, automation, AI/ML/advanced analytics, next-gen / emerging tech (IoT, blockchain, virtual twins etc).
• Conducting research and analyses of operational effectiveness, processes, stakeholders, etc., creating end-to-end visibility into how the organization executes their operations today and identifying systemic issues impacting business performance
• Should have experience in designing and managing an effective IT governance framework across the spectrum of IT service delivery
• Should be able to analyze data and translate findings into meaningful insights, integrating relevant business knowledge
• Should have knowledge about or exposure to areas such as IT Service Management and Governance, Agile methodologies, Data visualization, Cloud technologies, emerging technologies

The following are preferred, but not required:

• Advanced business and/or technology degrees from tier-1 schools (MBA, Masters)
• Experience in presenting directly to the C-Suite and explain complex concepts to anyone from an intern to a CFO, CHRO or CMO
• Experience working with IT leadership (e.g., CIO, IT Director) and business leadership (e.g., CFO, COO, BU leader, etc.) to help shape and guide the strategic and improvement agenda.
• Speaking at industry conferences, round tables, and other public forums
• Authoring articles and white papers
• Business / technology innovation experience with emerging tech solutions leveraging power of combinatorial technologies AI/ML, Data Automation, Blockchain, IoT, etc
• Exposure across key technology domains is preferred (application, data, DevOps, infrastructure, cloud, network. security etc)
• Demonstrated capability to drive sales and bring a network of client relationships to the firm
• Relevant industry certification (e.g., TOGAF Biz Architect, Business Process Framework (eTOM Practitioner of TMForum), AWS Cloud Certified etc.).

Overall Skills and attributes for success

• Understanding of the current IT environment and industry IT trends to identify the engagement and client service issues.
• Ability to act as day-to-day client contact on the project engagement; run client status and other client meetings and deliver executive-level presentations that drive actions and decisions.
• Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; and manage the delivery of an engagement.
• Ability to identify opportunities and help generate sell-on work during client engagements by understanding a range services and offerings and coordinating with personnel in other service lines to help sell integrated solutions that meet client needs.
• Experience in creating points of view on relevant industry trends, solutions, methodologies, and analytical frameworks and tools to bring strategic perspectives to existing solutions.
• Experience in managing a portfolio of executive level clients and developing long-term trusted advisor relationships.
• Experience in building strong teams with a solid understanding of project management, industry content knowledge, and effective client communications.

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