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Senior UX Writer
Updated on 9/27/2022
Locations
Dallas, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Adobe Creative Suite
Agile
Animation
Figma
Leadership
Management
Marketing
Product Design
Research
SCRUM
Sketch
UI/UX Design
Writing
Journalism
Requirements
  • Bachelor's degree in Journalism, Technical Writing, English, Human Computer Interaction, or equivalent experience
  • Portfolio showcasing your UX writing skills: user flows, user journeys, samples of the interface, emails, style guides, etc
  • 5+ years of professional experience in writing and editing content for web and mobile platforms
  • Experience in establishing and maintaining voice and tone guidelines and content patterns
  • Experience using A/B testing and analytical tools to validate ideas and drive decisions
  • Excellent storytelling skills and the ability to present your work
  • Understanding of the UX design process and best practices
  • Understanding of accessibility standards
  • Experience working in an Agile development environment
  • Excellent interpersonal skills and an adept collaborator
  • Ability to prioritize tasks and manage time effectively
  • Interest in anime, pop culture, animation, video games, tech, and geekdom
  • Ability to provide UX copies in Spanish or Portuguese language
  • Experience working in design programs like Sketch, Figma, and Adobe Creative Suite
  • Knowledge of the online video streaming space
Responsibilities
  • Adjust and maintain the voice and tone of the product across all platforms
  • Build user journeys and communication flows with our customers
  • Use analytical metrics, qualitative and quantitative data to identify the gaps in the UX, which could be improved by adjusting the UX copies
  • Take active participation in the design process, starting with the discovery phase and finishing with the production and documentation. Provide feedback on the designs and proactively propose changes in the copies, which could help us resolve UX issues
  • Collaborate with the user research team to validate the proposed UX solutions and copies
  • Run A/B testing and analyze how the updated copy and content help users achieve their goals and help to achieve the business goals
  • Validate the copies' translation on the interface and collaborate with the translators to ensure that copies are localized
  • Collaborate with Product Design leadership and Program Management to plan the work and prioritize the tasks in the product design backlog
  • Collaborate with copywriters from the marketing team to build a common communication strategy and participate in launching marketing campaigns in the product
  • Participate in scrum activities, working closely with design teams and program management to agree on priority, evaluate and estimate upcoming work, and report on progress
  • Exercise effective time management so you are constantly working on the right tasks and delivering on time
Crunchyroll

501-1,000 employees

Anime streaming service