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Full-Time

Americas Lead

Creative Operations

Posted on 9/3/2024

Spotify

Spotify

10,001+ employees

Digital music streaming service with podcasts

Consumer Software
Entertainment

Compensation Overview

$116.9k - $167.1kAnnually

+ Equity

Senior, Expert

Remote in USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Communications
Requirements
  • You have a min of 7+ years of experience in a client-facing, project management or ad sales marketing role. Preferably in a people-manager role with podcast advertising experience
  • Experience communicating with high-caliber clients, translating their needs to creative teams and vice versa
  • Production or production-adjacent experience, with deep knowledge of the ad & branded content production process across multiple mediums
  • Experience sourcing, onboarding, and managing 3P vendors
  • A trusted leader who can spearhead large-scale projects on time, within scope, and across multiple partners and teams
  • Strong understanding of the competitive landscape and global trends impacting the industry
  • Demonstrated ability to discover knowledge required to solve new challenges
  • Self-prioritize towards innovative, challenging goals that drive positive business results
  • Effective but diplomatic communication skills - the ability to tailor communication style based on audience, providing an appropriate context for team and partners to operate effectively
  • Engaged and curious, exhibiting a growth mindset
  • Comfortable in an ambiguous, fast-paced environment
  • Humble and hungry teammate always willing to pitch in wherever needed
  • Ability to thrive in a collaborative culture, embracing change and effectively implementing feedback
  • Proactive and savvy problem solver; adaptable and easygoing; ability to see projects through to the finish
Responsibilities
  • Manage a medium-sized team of full time and contract project managers across the US, CA, and LATAM – driving development and impact across your org
  • Partner with Sales, Account Management, and Strategy leadership to evolve the PM support model, thoughtfully share and receive feedback, and improve XFN processes
  • Provide effective coaching and support for direct reports & serve as an escalation path for partner teams
  • Build strong, well-managed relationships with peers and senior partners, viewed as a subject matter expert and go-to resource for across Spotify’s Ads BU
  • Lead high-profile client and senior internal partner conversations, and curate/conduct XFN training on behalf of the team
  • Identify business problems to be addressed and clearly scope out the workstream, to be driven by self or team; Prioritize projects based on their contribution to business goals and internal/external impact
  • Design and uphold standard of excellence in client & production support across internal team and 3P production partners
  • Effectively present & communicate challenges, impact, and team roadmap to XFN leadership
  • Manage any concerns and align on best ways forward, informed by subject matter expertise, understanding of XFN dynamics and Spotify’s clients
  • Proactively drive projects forward, anticipate needs, understand the risks and problem solve across teams
  • Efficiently multitask under pressure, while taking the unexpected in stride
  • Meet and manage deadlines in a casual but effective manner
  • Assess, manage, and grow 3P production partner network

Spotify provides a digital music streaming service that allows users to access millions of songs and podcasts from various artists and creators. Users can choose between a free plan, which is supported by ads, and a premium subscription that offers an ad-free experience along with features like offline listening and higher sound quality. This tiered model caters to different user preferences and budgets. Spotify generates revenue through subscription fees from premium users and advertising from the free tier. Unlike its competitors, Spotify stands out with its extensive music library, user-friendly interface, and personalized playlists. The company's goal is to connect listeners with a wide range of audio content while supporting artists and advertisers.

Company Stage

M&A

Total Funding

$3.1B

Headquarters

Stockholms kommun, Sweden

Founded

2006

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

16%
Simplify Jobs

Simplify's Take

What believers are saying

  • Spotify's continuous innovation, such as the AI DJ and new podcast features, keeps the platform fresh and engaging for users.
  • The company's global reach and diverse content library provide ample opportunities for cultural impact and market expansion.
  • Spotify's dual revenue streams from subscriptions and advertising offer financial stability and growth potential.

What critics are saying

  • The highly competitive music streaming market requires constant innovation to maintain user interest and market share.
  • Dependence on licensing agreements with music labels could lead to increased costs or content limitations.

What makes Spotify unique

  • Spotify's extensive music library and personalized playlists set it apart from competitors like Apple Music and Amazon Music.
  • The freemium model allows Spotify to cater to a wide range of users, from those who prefer free, ad-supported listening to those willing to pay for premium features.
  • Spotify's innovative features like AI DJ and podcast comment sections enhance user engagement and offer unique experiences not commonly found on other platforms.

Benefits

Extensive learning opportunities, through our dedicated team, GreenHouse

Global parental leave, six months off - fully paid - for all new parents

Flexible public holidays, swap days off according to your values and beliefs

Flexible share incentives letting you choose how you share in our success

All The Feels, our employee assistance program and self-care hub

Spotify On Tour, join your colleagues on trips to industry festivals and events

INACTIVE