Principal Product Designer
Insights
Updated on 4/3/2024
ProductBoard

201-500 employees

Customer-centric product management platform for prioritization and roadmap
Company Overview
Productboard is a customer-focused product management platform that is trusted by over 6,000 companies, including industry leaders like Microsoft and Zoom, to streamline their product development process. The company's culture is centered around bridging silos, fostering collaboration, and aligning everyone around a product roadmap, which has been proven to drive real business outcomes and improve productivity by 30%. With its AI-generated summaries, Productboard offers a unique competitive advantage by enabling teams to instantly understand customer trends across large volumes of feedback, thereby accelerating innovation and customer retention at scale.

Company Stage

Series D

Total Funding

$261.7M

Founded

2014

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-11%

1 year growth

-23%

2 year growth

-29%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Figma
CategoriesNew
Brand Design
Product & UX/UI Design
UI/UX & Design
Requirements
  • 8+ years of experience in senior individual contributor design roles, preferably in Enterprise B2B SaaS.
  • Exceptional interaction and visual design skills, with emphasis on interaction design and information architecture. Ability and empathy to conduct user research, develop user personas, and create customer journey maps. Experience with the latest design patterns, processes, and tooling (Figma).
  • Portfolio of product experiences that were shipped and made a significant impact on the business and customers.
  • Experience in working on complex collaborative products that are architected as modular and extensible platforms or at least have some aspects of a modern platform approach.
  • Strong track record of delivering products with cross-functional teams to enterprise customers. Appreciation and understanding of the complex needs of large enterprise organizations.
  • Organizational and execution skills to lead across the company through indirect influence.
  • Excellent verbal and written communication skills, with the ability to present complex findings clearly to diverse audiences, including senior executives internally and externally.
  • Proactive, curious, and independent, with a passion for solving broader problems, advancing your craft, and driving company-wide impact.
Responsibilities
  • Uncover and cultivate a deep understanding of the customer-centric requirements essential for modern product managers and their stakeholders.
  • Proactively discover product opportunities, build justifications, and bring clarity into understanding of underlying customer problems.
  • Seek out and own design-led initiatives and identify programs where your expertise and experience is needed to define and guide the work.
  • Mentor senior and staff designers and push the quality of craft execution and design practices to high standards.
  • Join design critiques and product discussions to inform or make decisions, and embrace pair-designing for ideation and collaboration with others.
  • Represent critical parts of the design work upwards and across the company in collaboration with design leaders.
  • Enhance and develop innovative patterns and systems that can stand the pressure of enterprise customers, are durable, and set the new standard for the product.
  • Exhibit exceptional communication skills by effectively translating complex concepts into actionable implications for the business.