Account Manager

Title of the position: Account Manager (Mid-Atlantic)

Department: Sales  

Company Overview:

Do you enjoy making a difference in a child's life, transforming education, and evolving learning? Come join Teachstone, the interaction company! Teachstone® was founded in 2008 to deliver the Classroom Assessment Scoring System® (CLASS®) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve, and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.

At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development – all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.

Role Overview:

In this role, you will contribute to the success of our team by executing key tasks that support our mission to help more students thrive. You will assist in the development and implementation of strategic initiatives, manage day-to-day operations, and collaborate with colleagues to drive positive outcomes. Your efforts will directly support the long-term growth and impact of our organization in the early childhood education sector.

Role Responsibilities:

• Proactively engage with existing accounts to identify upsell and cross-sell opportunities along with renewals.
• Collaborate with internal teams to develop tailored solutions for client challenges.
• Analyze account data to uncover growth opportunities and optimize client success.
• Maintain consistent and effective communication with clients to build trust and deepen partnerships.
• Identify and propose process improvements to enhance team efficiency and client satisfaction.

Role Qualifications:

• 3+ years of experience in sales, client relationship management or business development.
• Bachelor’s degree or equivalent experience in sales, account management, or a related field.
• Demonstrated success in managing client accounts, including growing revenue and maintaining high levels of customer satisfaction.
• Strong interpersonal and communication skills to influence and collaborate effectively.
• Proven ability to problem-solve and drive results within a fast-paced environment.
• Experience with CRM tools and data analytics, with a willingness to adopt new technologies.

What We Offer:

• Fair, Competitive Pay:  We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay.
• Salary Range:  $74,000-$80,000 base range, determined by your experience and skills.
• Comprehensive benefits:  We offer an inclusive benefits package to support your overall well-being. Eligibility depends on your role and employment status.

Ready to Make a Difference?

At Teachstone, we believe that every interaction shapes a brighter future. If you're passionate about transforming education and want to be part of a team that's committed to meaningful impact, we want to hear from you. Apply today and help us create classrooms where every child thrives!

At Teachstone, we encourage all individuals to apply and bring their unique perspectives to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other characteristic protected by law. We value the different experiences and ideas our team members bring and believe they are essential to solving complex challenges and driving our mission forward.