Full-Time

Room Service Supervisor

Posted on 1/21/2025

Loews

Loews

10,001+ employees

Consumer Goods
Entertainment

Junior, Mid

Arlington, TX, USA

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Espresso
Management

You match the following Loews's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School diploma or equivalent
  • One plus years experience as Room Service Supervisor/Captain in high volume, quality hotel operation
  • Thorough knowledge of quality Room Service techniques and standards
  • Familiar with all aspects of providing superior guest service
  • Excellent computer skills, with knowledge of or ability to learn various hospitality software applications preferably HIS, Aloha, Espresso
  • Effective organization, communication, leadership and management skills
  • Ability to lift and carry food service trays weighting 35+ pounds
  • Ability to work flexible schedule to include evenings, weekends and holidays
Responsibilities
  • Performs departmental opening and closing duties
  • Monitors and supervises department staff
  • Schedules Star Service Delivery staff according to established guidelines and forecasted needs
  • Obtains Hospitality function sheets, coordinates activities as needed to ensure timely performance of all necessary duties
  • Oversee all aspects of Hospitality Suite set up, service and breakdown
  • Oversees amenity preparation and delivery, monitors in-house VIP’s to ensure satisfaction
  • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift
  • Inspects all equipment prior to, during and at end of shift, reports any needed repairs to supervisor
  • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business
  • Coordinates preparation of coffee as required throughout shift
  • Ensures trays and carts are reset as required throughout shift
  • Checks all Room Service Orders for accuracy and completeness prior to departing kitchen
  • Oversees/expedites Star Service requests to guest in a timely manner
  • Monitors/delivery, set up and service of Housekeeping related requests and Room Service orders in guest room
  • Ensures that proper charge authorization or payment for orders delivered is obtained
  • Monitors completion of departmental paperwork to ensure accuracy
  • Coordinates pick up of soiled Room Service trays and carts from guestrooms and corridors
  • Ensures cleanliness of Room Service area and equipment Assigns and verifies completion of closing duties at end of shift
  • Oversees all activities related to restocking of guestroom refreshment pantries
  • Monitors/maintains refreshment pantry product inventory
  • Coordinates maintenance of all guestroom refreshment pantries and restocking equipment
  • Coordinates pick up/processing/delivery of guest laundry valet orders
  • Performs administrative functions for department in accordance with hotel standards
  • Maintains special service/amenity requests files and coordinates delivery of items requested
  • Oversees/assists in set-up, delivery of service in Hospitality Suites
  • Attends meetings as required to communicate with personnel and stay current with pertinent hotel information and activities
  • Coaches , counsels, trains, retrains employees as needed to ensure provision of superior levels of service
  • Other duties as assigned

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

New York City, New York

Founded

1954

Simplify Jobs

Simplify's Take

What believers are saying

  • Loews' energy segment benefits from sustainable energy growth trends.
  • Loews Hotels & Co can capitalize on rising demand for personalized guest experiences.
  • CNA Financial Corporation's AI adoption improves efficiency and profitability.

What critics are saying

  • Leadership transition to Benjamin Tisch may impact Loews' strategic direction.
  • Higher catastrophe losses could affect CNA Financial Corporation's profitability.
  • Re-contracting risks may impact Boardwalk Pipelines' future revenue growth.

What makes Loews unique

  • Loews Corporation is diversified across insurance, energy, hospitality, and packaging industries.
  • CNA Financial Corporation enhances Loews' portfolio with advanced AI in risk assessment.
  • Boardwalk Pipelines benefits from increased natural gas demand, boosting Loews' energy segment.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Sick Leave

Paid Vacation

Paid Holidays

Hybrid Work Options

Company News

PR Newswire
Feb 11th, 2025
Loews Corporation Announces Quarterly Dividend On Common Stock

NEW YORK, Feb. 11, 2025 /PRNewswire/ -- Loews Corporation (NYSE: L) announced today the declaration of the Company's quarterly dividend of $0.0625 per share of Common Stock, payable March 11, 2025 to shareholders of record as of the close of business on February 26, 2025.Loews Corporation is a diversified company with businesses in the insurance, energy, hospitality, and packaging industries. For more information please visit www.loews.com.SOURCE Loews Corporation

Slater Sentinel
Aug 30th, 2024
Whittier Trust Co. Invests $239,000 in Loews Co. (NYSE:L)

Whittier Trust Co. invests $239,000 in Loews Co. (NYSE:L).

Defense World
Aug 16th, 2024
Cetera Advisors LLC Invests $339,000 in Loews Co. (NYSE:L)

Cetera Advisors LLC invests $339,000 in Loews Co. (NYSE:L).

PR Newswire
Aug 6th, 2024
Loews Corporation Announces Quarterly Dividend On Common Stock

NEW YORK, Aug. 6, 2024 /PRNewswire/ -- Loews Corporation (NYSE: L) announced today the declaration of the Company's quarterly dividend of $0.0625 per share of Common Stock, payable September 3, 2024 to shareholders of record as of the close of business on August 21, 2024.Loews Corporation is a diversified company with businesses in the insurance, energy, hospitality, and packaging industries. For more information please visit www.loews.com.SOURCE Loews Corporation

ETF Daily News
Aug 3rd, 2024
Public Employees Retirement Association of Colorado Makes New $462,000 Investment in Loews Co. (NYSE:L)

Public Employees Retirement Association of Colorado makes new $462,000 investment in Loews Co. (NYSE:L).

PR Newswire
Jul 29th, 2024
Loews Corporation Reports Net Income Of $369 Million For The Second Quarter Of 2024

NEW YORK, July 29, 2024 /PRNewswire/ -- Loews Corporation (NYSE: L) today released its second quarter 2024 financial results. Second Quarter 2024 highlights:Loews Corporation reported net income of $369 million, or $1.67 per share, in the second quarter of 2024, compared to $360 million, or $1.58 per share, in the second quarter of 2023. Excluding the prior period's $36 million gain at Loews Hotels, net income increased 14% year-over-year, driven by CNA and Boardwalk. The following are the highlights:CNA Financial Corporation's (NYSE: CNA) net income attributable to Loews improved year-over-year due to higher net investment income partially offset by higher catastrophe losses. Boardwalk Pipelines' results improved year-over-year mainly due to increased revenues from re-contracting at higher rates and recently completed growth projects

PR Newswire
Jul 29th, 2024
Loews Corporation Announces Ceo Transition:

James Tisch to retire as President & CEO as of December 31, 2024;Loews Board elects Benjamin Tisch as President & CEO;James Tisch will become Chairman of the Board of DirectorsNEW YORK, July 29, 2024 /PRNewswire/ -- Loews Corporation (NYSE: L) announced today that, as part of its leadership succession plan, on December 31, 2024, James Tisch will retire as President and CEO and will be succeeded by Benjamin Tisch, current Senior Vice President, Corporate Development and Strategy. As part of the leadership transition, James Tisch will become Chairman of the Board of Directors, and Benjamin Tisch and Loews Hotels & Co's CEO Alexander Tisch will join the Board. Also, Andrew Tisch and Jonathan Tisch will transition from Directors to Directors Emeriti."Having worked closely with Ben for many years, the Board of Directors has seen first-hand that Ben possesses the skills and attributes necessary to lead the company," said James Tisch, current President and CEO of Loews Corporation. "I am confident that Loews will be in good hands with Ben. He is trusted by our investors, subsidiary management teams and our Board of Directors.""Since joining Loews in 2011, Ben has distinguished himself as a leader who can guide the company into the future," said Paul Fribourg, lead independent director of Loews Corporation and CEO of Continental Grain Company. "Ben's deep knowledge of Loews Corporation, rooted in more than a decade of leadership, will help build on the company's track record of delivering long-term value creation for its shareholders.""I am honored to lead Loews Corporation and I would like to thank my colleagues for their ongoing support," said Ben Tisch

PR Newswire
May 14th, 2024
Loews Corporation Announces Quarterly Dividend On Common Stock

NEW YORK, May 14, 2024 /PRNewswire/ -- Loews Corporation (NYSE: L) announced today the declaration of the Company's quarterly dividend of $0.0625 per share of Common Stock, payable June 11, 2024 to shareholders of record as of the close of business on May 29, 2024.Loews Corporation is a diversified company with businesses in the insurance, energy, hospitality, and packaging industries. For more information please visit www.loews.com.SOURCE Loews Corporation

PR Newswire
May 6th, 2024
Loews Corporation Reports Net Income Of $457 Million For The First Quarter Of 2024

NEW YORK, May 6, 2024 /PRNewswire/ -- Loews Corporation (NYSE: L) today released its first quarter 2024 financial results. First Quarter 2024 highlights: Loews Corporation reported net income of $457 million, or $2.05 per share, in the first quarter of 2024, which represents a 22% increase over $375 million, or $1.61 per share, in the first quarter of 2023. The following are the highlights:CNA Financial Corporation's (NYSE: CNA) net income attributable to Loews improved year-over-year due to higher net investment income and favorable net prior year loss reserve development, partially offset by higher net catastrophe losses. Boardwalk Pipelines' results improved year-over-year due to higher revenues from re-contracting at higher rates and recently completed growth projects

Travel and Tour World
Apr 9th, 2024
Loews Hotels & Co Appoints Dan Flannery as Chief Operating Officer

Loews Hotels & Co, headquartered in New York, has appointed Dan Flannery as its Chief Operating Officer (COO).

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