Staff Workplace Technologies Audiovisual Engineer
Posted on 3/28/2024
Okta

5,001-10,000 employees

Online identity verification solutions
Company Overview
Okta stands out as a leading independent identity provider, offering a robust Identity Cloud that enables secure and efficient connection between people and technologies, a feature trusted by over 10,000 organizations including prominent names like JetBlue, Nordstrom, and Slack. The company's competitive edge lies in its extensive pre-built integrations, numbering over 7,000, with applications and infrastructure providers, simplifying and securing access for people and organizations globally. Okta's culture of fostering confidence and potential in its workforce and customers, coupled with its industry leadership and technical prowess, makes it an attractive workplace.

Company Stage

N/A

Total Funding

$1.2B

Founded

2009

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

18%

2 year growth

48%
Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
CategoriesNew
IT & Security
IT Support
Network Administration
Requirements
  • Bachelor's Degree preferred in CS, IT, Audiovisual, MIS, related technical degree or equivalent
  • 5+ years of relevant experience
  • Experience working with Crestron equipment, audio DSP’s, and Dante/AES microphone systems
  • Advanced knowledge of SaaS platforms and AV systems, operations, and maintenance procedures
  • Advanced knowledge of enterprise IT and SaaS security principles and best practices
  • UC Platforms and AV Systems Integration
  • Advanced understanding of corporate network architecture, management, and networking technologies (WiFi, DNS, QoS, VLANs, etc.)
  • Understanding networking technology, video transmission over networks, and audio/video signal flow
  • Experience building and maintaining cross-functional partnerships with internal and external teams
  • Strong organizational skills and familiarity with inventory management protocols
  • Experience operating and supporting live events (corporate, hospitality, or other major event venues)
Responsibilities
  • Experience managing global enterprise communication and collaboration solutions
  • Drive implementations, enhancements, and remediation of Unified Communications/ Audiovisual hardware & SaaS applications
  • Design, deliver, and document existing and new enterprise solutions
  • Design & Deliver AV standards for conference rooms: New Office Build, Refresh, and Office Expansions
  • Ability to lead the engineering direction of services and team
  • Expertise in SCCP, SIP, H.323, H.320, WebRTC, and RTMPS protocols for voice/ video calling and streaming, with a solid grasp of Layer 2 & 3 Networking Concepts
  • Drive the design and implementation of enterprise conferencing, collaboration, voice, video, webcast, and mobility infrastructure
  • Excellent technical leadership skills include project planning, scheduling, and resource management skills
  • Lead critical objectives Zoom, Video Conferencing Systems & Collaboration Platforms
  • Requires a strong strategic and security-first mindset
  • Provide live event technical support acting as a member of the AV crew, providing pre-production through post-production and operating production equipment
  • Help with commissioning and handover of all new conference, specialty, studio, and event spaces
  • Promote cross-functional partnerships with Okta teams working in-region
  • Be open to both international and domestic travel
  • Design, Deploy, and Support AV conferencing and event solutions
  • Provide Administrators SOP and Colleague Training with Documentation
  • RCA Documentation and Develop Redmdeitation Plan for P0/P1 issues
  • Produced Quick Reference Guide for Colleagues
  • Partner with Enterprise Security & Network teams to deploy on-premise and SaaS solutions
  • Evaluate Conferencing Hardware, application and toolset to make recommendations
  • Advanced Troubleshooting of SaaS applications and AV Systems
  • Exercises judgment in selecting methods, techniques, and evaluation criteria for delivering results
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, including inter-organizational impact
  • Interact with senior internal and external personnel on event production systems matters, standards, and related projects
  • Provide C-Level Support