Voice Data Engineer

Job Description

• Title:Data Need Voice Data Engineer
• Location:       Columbus OH

Short Description:

• Monitor & troubleshoot voice & data telecommunications network.
• Plan & coordinate voice & data project requirements for telecommunications equipment installations/moves.
• Troubleshoot & coordinate faxes, modems, hubs, routers, switches, controllers & associated cabling for LANs/Wan and communication equipment in their facilities.
• Supervise and monitor hardware installation & repair in Client counties/outposts & right a ways.
• Inventory & salvage telecommunications & network equipment.
• Analyze data on ISP/circuit, usages & outages.
• Coordinate & track vendor response time & incident reports in order to facilitate more efficient resolution of ISP/circuit outages in telecommunications network system.
  
• Add, Modify and setup IP Phones, Voice Gateways, Cisco Agents with 3rd party supported Cisco Call Manager
• Evaluate project needs and procure resources to complete projects.
• Participate in development, implementation & administration of telecommunications systems

Skills:

• Develop & implement procedures and policies pertaining to use of network.
• Act as the escalation point for high priority issues.
• Working knowledge of voice and data services and technologies.
• Working knowledge of network applications, switches and servers.
• Strong communication/leadership skills.
• Strong influence, collaboration and negotiation experience.
• Ability to collaborate with supporting resources across business and/or functional lines.
• Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
• Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
• Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.

Qualifications

Mandatory Requirements/Time

4 year college degree or equivalent technical study.

4 years’ of relevant experience.

Hands-on VoIP and Telecomm experience.

Desired Skills/Time

Configuring/troubleshooting experience in Cisco networking environment.

Additional Information

• Able to work with many programming tools such as; People Tools, People Code, Integration Broker, Component Interface, SQR, SQL, PS Query, Application Engine, XML Publisher, BPEL, and other programming tools.