Assistant Sales Manager

Holiday Inn Express® is part of IHG Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 destinations across the globe. At Holiday Inn Express, we believe travel should be simple and smart. That’s why we focus on the essentials—comfortable rooms, friendly service, and everything guests need to be more than ready for their day.

When you join IHG, you become part of a global family where we deliver our promise of True Hospitality for Good – caring for our guests, colleagues, and communities.

Key Responsibilities

Financial Returns

• Support the Sales Manager in achieving sales targets and revenue goals.
• Identify and pursue new business opportunities to grow room, banquet, and F&B revenues.
• Assist in monitoring competitor activity and market trends to develop effective sales strategies.
• Contribute to the preparation and execution of the Sales & Marketing budget.

People

• Manage assigned accounts and maintain long-term client relationships.
• Coordinate with other departments to ensure seamless service delivery for guests and groups.
• Work with the wider IHG regional sales teams for cross-selling opportunities.
• Represent the hotel at sales calls, trade shows, and networking events when required.

Guest Experience

• Provide potential clients with accurate information on hotel facilities, services, and IHG Rewards programs.
• Support in planning and organizing events, meetings, and group bookings.
• Uphold Holiday Inn Express service culture by ensuring each interaction reflects care, responsiveness, and professionalism.
• Proactively seek feedback to enhance guest and client satisfaction.

• Bachelor’s degree in Marketing, Hospitality, or a related field (or equivalent experience).
• Minimum 2–3 years of experience in hotel sales, preferably within an international hotel brand.
• Strong communication and negotiation skills; fluency in English required (additional languages preferred).
• Good knowledge of local market trends and business segments.
• Ability to work independently as well as part of a team.
• Flexibility to travel for client meetings, sales calls, and promotional activities.

We’ll reward your dedication with a competitive salary and a range of benefits, including:

• Global IHG team member room discounts.
• Learning, development, and career growth opportunities within IHG.
• Duty meals provided.
• A supportive and inclusive workplace culture as part of the IHG family.
• 5 Day working
• At IHG, we celebrate diversity and are proud to be an equal-opportunity employer. Join us and bring your passion for sales, hospitality, and people to life.