Full-Time
Devops/Automation Engineer
Posted on 3/14/2025
Intercontinental Exchange
10,001+ employees
Operates global exchanges, data, and connectivity
No salary listed
Atlanta, GA, USA
In Person
 DevOps & Infrastructure (1) |
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- Bachelor’s degree or equivalent working experience
- Excellent communication skills
- Working knowledge of Windows, Linux and/or AWS
- Working knowledge of database technologies such as SQL Server, T-SQL scripting
- Experience writing software in at least one high-level programming language such as Python, Java, PowerShell or Perl
- Working knowledge of internetworking and various LAN/WAN technologies
- Working knowledge of router, switch, firewall, and proxy technologies
- Understanding and working knowledge of TCP/IP and related network protocols
- Team Player - able to interface/liaison effectively with a variety of technical/non-technical contributors throughout the organization
- Logical approach, critical thinking and analytical problem-solving skills with the ability to identify the root cause(s) of a problem
- Demonstrate reliability, flexibility, and attention to detail.
- Understand the various mortgage platforms and apply technical knowledge to improve system performance and reliability.
- Follow organizational practices regarding Incident, Problem, and Change Management.
- Ownership of production incidents including communication, escalation, resolution, and follow-up for root-cause analysis.
- Ability to be organized and decisive while under pressure, when managing urgent and critical production incidents as and when they occur.
- Assist other ICE staff with problem solving and escalation procedures.
- Work with the client support to communicate important information about system maintenance, changes, events, and to address client concerns regarding any aspect of the services.
- Prepare documentation for troubleshooting and escalation procedures.
- Create, manage, maintain Operational tools used in Platform Management.
- Develop and maintain disaster-recovery runbooks and procedures.
- Scheduling flexibility required.
- Meaningful experience with network troubleshooting and network forensic analysis (packet capture analysis)
- Understanding of Linux and/or Windows administration and internals
- Python, Java, JavaScript, PHP, Perl, Bash, Shell, Node.js, SQL Scripting
- Basic knowledge of Java or .Net coding/debugging. Ability to look at logs/stack trace to debug issues.
- Experience with enterprise monitoring solutions and APM
- Experience with configuration as code and infrastructure as code tools like Terraform, Chef, Puppet, CDK, Pulumi
- Working knowledge of: Akamai (CDN), DNS, LDAP, Splunk, XML, Jenkins, PagerDuty, Rundeck, Git, Tidal
Intercontinental Exchange (ICE) operates a global network of regulated exchanges and clearinghouses, plus market data and connectivity services. Its products include real-time and historical data across equities, fixed income, and commodities, as well as trading, clearing, listings, and connectivity to its venues; it also offers mortgage technology and fixed income execution. ICE differentiates itself through an integrated ecosystem that combines multiple major exchanges, a comprehensive data suite, and specialized services under one umbrella. Its goal is to enable efficient, transparent, and trusted global markets by connecting participants, providing data, and supporting trading and clearing across many asset classes and geographies.
Company Size
10,001+
Company Stage
IPO
Headquarters
Atlanta, Georgia
Founded
2001
Simplify's Take
What believers are saying
- 2024 net revenues reached $9.3 billion, up 16%, showing operating leverage.
- OKX partnership could extend ICE benchmarks into 24/7 oil derivatives trading.
- GPU compute futures and private credit data open new monetizable market categories.
What critics are saying
- Polymarket ties expose ICE to manipulation scrutiny and event-contract regulation.
- Tokenized stock pilots face SEC delay, constraining ICE's blockchain market-structure ambitions.
- Perpetual futures and crypto partnerships cannibalize listed energy volume and pricing power.
What makes Intercontinental Exchange unique
- ICE owns NYSE, six clearinghouses, and 12 regulated exchanges worldwide.
- Jeff Sprecher built ICE from energy transparency in 2000 into diversified markets.
- ICE combines exchanges, fixed income data, and mortgage technology in one platform.
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People at Intercontinental Exchange who can refer or advise you
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Remote Work Options
401(k) Retirement Plan
Company News
OKX, a cryptocurrency exchange operator, has received a $200 million investment from Intercontinental Exchange, valuing the company at $25 billion. ICE, which owns the New York Stock Exchange, will gain a board seat as part of the deal. Haider Rafique, OKX's global managing partner, discussed the investment on Bloomberg Crypto. The companies announced the partnership on Thursday but did not disclose financial terms publicly. The deal marks a significant endorsement of OKX by a major traditional financial institution, as ICE brings its regulatory expertise and market credibility to the cryptocurrency exchange.
Intercontinental Exchange, the parent company of the New York Stock Exchange, has invested $600 million in Polymarket, according to market reports.
Intercontinental Exchange has unveiled AI voice and chat agents for mortgage servicing at its ICE Experience 2026 conference. Currently in beta testing, the agents help homeowners answer loan questions and execute management actions whilst maintaining compliance requirements. The ICE Customer Service voice agent, integrated with MSP servicing system, handles common homeowner queries about escrow, insurance and payments whilst managing thousands of simultaneous interactions. The ICE Servicing Digital chat agent assists homeowners through a portal chatbot, explaining mortgage details and performing tasks like payment management. ICE also launched 16 exception-based automation agents within ICE Business Intelligence, including disaster-tracking updates and HELOC credit score-based line adjustments. The solutions are powered by ICE Aurora, the company's enterprise AI framework designed to embed responsible AI into complex workflows.
Intercontinental Exchange has launched ICE Private Credit Intelligence, a data infrastructure platform aimed at bringing greater transparency to the $40 trillion private credit market. Apollo is supporting the launch as anchor partner, with additional originators and asset managers expected to join in coming months. The platform provides secure, permissioned data sharing using standardised reference data, enabling deal-level information flow between authorised counterparties. It leverages ICE's technology to ingest deal documents, extract key terms and distribute consistent information at scale. Future capabilities will include performance analytics and pricing insights. Apollo, which facilitated nearly $10 billion in secondary trading volume last year, is transitioning to more frequent pricing reporting across its credit business as private credit increasingly serves as a core fixed income allocation replacement.
Northern Trust has partnered with Intercontinental Exchange to use ICE ETF Hub as the order-taking platform for its new US exchange-traded funds servicing capability for institutional investors. The integration marks a significant step in Northern Trust's strategic entry into the US institutional investor ETF servicing market. ICE ETF Hub provides secure, scalable technology infrastructure that streamlines ETF primary market workflows and connects with authorised participants, market makers and distributors. The platform will integrate with Northern Trust's automated ETF servicing application. Since inception, ICE ETF Hub has processed over $5 trillion in order notional. The partnership comes as institutional demand for ETFs continues to surge, driven by strong inflows and innovation across passive and active strategies. Northern Trust had $18.7 trillion in assets under custody as of 31 December 2025.