Senior UX Designer

Position Summary...

What you'll do...

What you'll do

User Discovery

• Assess gaps between business expectations and user experience strategies.
• Leverage a deep understanding of trends in user consumption habits to develop or improve interaction design and user experience strategies.
• Anticipate and mitigate risks during information synthesis and independently arrive at possible solutions for interactive designs.
• Analyze and interpret existing data, such as web analytics, user surveys, and customer support calls.

Managing Functional Partnerships

• Build, maintain, and enhance effective internal and external partnerships.
• Clearly draft valuable information and seek input.
• Influence technical outcomes and assist in communicating shared goals with groups and parties by linking their interests to that of the business.
• Identify and address additional partner technical needs and educate them on value creation.
• Communicate with other individuals or teams to solve shared business problems cooperatively.
• Consult regularly with leaders of business units to advise on business strategy decisions.
• Bring ideas and technical solutions proactively to business partners and stakeholders.

Design Research

• Independently propose hypotheses for research.
• Provide inputs to modify research approaches and execution plans.
• Guide research processes with inputs regarding type, quality, and quantity of data and information to be collected.
• Verify the reliability and accuracy of the information through detailed checks.
• Detect gaps in information uncovered and remove unreliable information.
• Clarify and resolve inconsistencies in the data of research projects.
• Analyze and interpret relevant data for results and important insights.
• Translate research insights and metrics, including research from other sources, into actionable recommendations that inform design and business strategies.

Influencing and Building Stakeholder Consensus

• Communicate articulately and concisely in stakeholder meetings involving multiple teams.
• Convey complex information and address ambiguity for robust technology development.
• Build productive collaborative relationships with stakeholders.
• Influence team and stakeholders to take meaningful action with sound recommendations.
• Independently prepare clear, concise, logically structured, and meaningful reports/material based on facts.
• Seek and provide constructive feedback, anticipate needs/questions, and respond appropriately.

Driving Customer/Client Needs

• Build and maintain customer relations to understand customer requirements/problems.
• Create customer journey touchpoints to anticipate product enhancements by preempting gaps/risks in the product experience.
• Simplify and improve processes to reduce turnaround times, increase effectiveness, and drive customer delight.

Usability Testing and Iteration

• Understand the basics of testing against a design specification.
• Identify major activities and documents associated with user acceptance testing.
• Cite multiple examples and types of acceptance tests for user acceptance testing.
• Compile a list of procedures and guidelines for test developers and end users.
• Explain the features and objectives of alpha and beta tests.

Interaction Design

• Define and document design details through process flows, site maps, wireframes, and functional specifications independently.
• Adhere to and use interaction patterns and templates to design consistent and scalable design solutions that account for primary and secondary use cases, more complex data exchanges, and complete error conditions.

Visual Design

• Define and document design details with accurate design specifications, such as position, padding, font size, in multiple formats independently.
• Perform visual quality assurance against a design specification and rapidly solve issues.
• Ensure adherence to and the usage of templates and style guides to design consistent and scalable design solutions and contribute to the style guide.

Prototyping

• Adhere to and use interaction patterns and templates to design prototypes that account for primary and secondary use cases, complex data exchanges, and error conditions, and contribute to the pattern library.
• Design and develop prototypes and technical proofs of concept, such as interaction models, data transfer, functional user interface components using a range of technologies (e.g., HTML5, CSS, JavaScript/jQuery, PHP, Python, Ruby/RoR).
• Build interactive models that can access live content and build reusable components and tools to enable and facilitate prototyping.
• Diagnose and report minor prototyping problems found while building working models.

General Responsibilities

• Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices.
• Support and align efforts to meet customer and business needs and build commitment for perspectives and rationales.
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities.
• Model compliance with company policies and procedures and support company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll bring

Design Skills

• User-Centered Design Principles: Deep understanding of user-centered design principles and methodologies to create intuitive and user-friendly designs.
• Proficiency in Design Tools: Expertise in using design tools such as Sketch, Figma, Adobe XD, and InVision to create wireframes, prototypes, and high-fidelity mockups.
• Interaction Design and Information Architecture: Strong skills in interaction design and information architecture to define and document design details through process flows, site maps, wireframes, and functional specifications.
• Usability Testing and User Research: Experience with usability testing and user research methods to gather insights and inform design decisions.
• Communication and Collaboration: Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Problem-Solving and Attention to Detail: Strong problem-solving skills and attention to detail to anticipate and mitigate risks during information synthesis and arrive at possible solutions for interactive designs.
• Front-End Technologies: Knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus to build interactive models and prototypes.
• Mentorship and Guidance: Ability to mentor and guide junior designers, providing expert advice and fostering a collaborative and innovative design environment.

Respect the Individual

• Demonstrate and encourage respect for all.
• Build a high-performing team, seek and embrace differences in people, cultures, ideas, and experiences.
• Create a workplace where all associates feel seen, supported, and connected through a culture of belonging so associates thrive and perform.
• Drive a positive associate and customer/member experience for all.
• Identify, attract, and retain the best team members.
• Create a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities.
• Promote an environment allowing everyone to bring their best selves to work.
• Empower associates and partners to act in the best interest of the customer/member and company.
• Regularly recognize others contributions and accomplishments.
• Build strong and trusting relationships with team members and business partners.
• Work collaboratively and cross-functionally to achieve objectives.
• Communicate and listen attentively with energy and positivity to motivate, influence, and inspire commitment and action.

Act with Integrity

• Maintain and promote the highest standards of integrity, ethics, and compliance.
• Model the Walmart values and lead by example to foster our culture.
• Support Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
• Follow the law, our code of conduct, and company policies, and set expectations for others to do the same.
• Promote an environment where associates feel comfortable sharing concerns and reinforce our culture of non-retaliation.
• Listen to concerns raised by associates, take action, and encourage others to do the same.
• Hold self and others accountable for achieving results in a way that is consistent with our values.
• Act as an altruistic servant leader and be consistently humble, self-aware, honest, and transparent.

Serve our Customers and Members

• Deliver expected business results while putting the customer/member first and consistently applying an omnimerchant mindset.
• Act with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
• Adopt a holistic perspective that considers data analytics, customer/member insights, and different parts of the business when making plans and shaping the teams strategy.

Strive for Excellence

• Consistently raise the bar and seek to improve.
• Demonstrate curiosity and a growth mindset.
• Seek feedback, ask thoughtful questions, and foster an environment that supports learning, innovation, and learning from mistakes and intelligent risk-taking.
• Exhibit resilience in the face of setbacks.
• Seek and implement continuous improvements and encourage the team to leverage new digital tools and ways of working.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America