Full-Time
Site Services Manager
Posted on 5/9/2026
Barry-Wehmiller
1,001-5,000 employees
Capital equipment and engineering solutions provider
No salary listed
Remote in UK
Hybrid
 Operations & Logistics (1) |
|---|
- 5+ years of experience leading onsite execution for complex manufacturing or capital equipment projects, including installation, commissioning, and acceptance
- Demonstrated technical understanding and judgment in mechanical, electrical, or controls systems as applied in field service, installation, and commissioning environments, or equivalent technical education
- Excellent written and verbal communication skills, with the ability to convey issues, risks, and decisions clearly to customers and internal teams
- Strong customer focus, balancing responsiveness and advocacy with disciplined execution and contractual alignment
- Proven ability to anticipate execution risks, scope exposure, and cost or schedule erosion and take timely action
- Proven ability to lead and influence cross-functional and third-party teams without direct authority
- Strong working knowledge of enterprise resource planning and project tracking systems; proficiency with Microsoft Office tools
- Travel: 50–70%
- Enable effective onsite performance by clarifying priorities, sequencing work, removing execution obstacles, and ensuring teams have the information needed to execute safely and efficiently
- Lead all onsite service, installation, and commissioning activity during project execution
- Direct and coordinate BW service technicians, installation supervision, contractors, and OEM partners onsite
- Maintain daily control of onsite priorities, sequencing, and issue resolution
- Conduct daily onsite coordination meetings with BW, contractor, and OEM teams
- Ensure onsite execution aligns with safety expectations, scope commitments, and installation standards
- Participate in SAT execution with a clear understanding of acceptance criteria and contractual commitments
- Operate as the onsite execution lead in direct support of the assigned Project Manager
- Provide daily status, activity, and issue updates with clear articulation of risks, decisions, and recommended actions
- Support final acceptance activities through close coordination with the Project Manager and customer
- Identify execution risks, constraints, and scope exposure early and escalate through defined project channels
- Serve as the primary onsite liaison between the customer and BW execution teams
- Maintain clear, professional, and proactive communication with customer stakeholders throughout installation and commissioning
- Attend and lead onsite customer meetings, reinforcing confidence through transparency and follow-through
- Balance strong customer advocacy with disciplined alignment to contractual and project commitments
- Identify scope changes and execution impacts; document and communicate implications to the Project Manager and customer
- Coordinate warranty communication and action tracking with the Project Manager and Operations teams
- Ensure onsite issues, decisions, and actions are documented clearly and consistently
- Coordinate BW and OEM resource and staffing requirements and schedule changes with Field Service leadership
- Support weekly review of service purchase orders, warranty status, and financial visibility using D365 and related systems
- Apply execution judgment to protect schedule adherence, utilization efficiency, and cost outcomes
- Partner with Project Management, Field Service leadership, Operations, and OEM teams to maintain execution continuity
- Enable effective handoffs and coordination across internal and external execution teams during installation
- Packaging industry experience preferred
- Extensive customer-facing field experience strongly valued
Barry-Wehmiller provides capital equipment and engineering solutions for manufacturing, helping clients improve operations through design, integration, and installation of machinery and systems. Their products and services cover the lifecycle of capital equipment for manufacturing, from concept through delivery and support. The company differentiates itself with a people-first culture called Truly Human Leadership, focusing on the growth and well-being of team members, which they say leads to better performance and better outcomes for customers and communities. Its goal is to build a better world by developing people and delivering reliable solutions that positively impact the lives of employees, customers, suppliers, and communities.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
St. Louis, Missouri
Founded
1885
Simplify's Take
What believers are saying
- Kyle Chapman keynotes New North Summit June 9, 2026, boosting prestige.
- Carol O'Neill appointed chief transformation officer February 15, 2026.
- CARR Biosystems launch advances centrifugal separation in life sciences.
What critics are saying
- Bob Chapman's March 19, 2026 death erodes employee morale in 6-12 months.
- EU Regulation 2026/2033 bans non-compliant equipment sales Q1 2027.
- CATL Gigafactory obsoletes BWP dry electrode partnership in 3-6 months.
What makes Barry-Wehmiller unique
- Barry-Wehmiller executes 140+ acquisitions via Truly Human Leadership culture.
- BW Forsyth Partners operates $850M hybrid equity model under Kyle Chapman.
- Harvard Business School case study taught at 70+ schools worldwide.
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Benefits
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Flexible Work Hours
Professional Development Budget
Company News
Kyle chapman of Barry-Wehmiller to give keynote at new north Summit. Kyle Chapman, president and CEO of Barry-Wehmiller, will provide a keynote address at the upcoming New North Summit, scheduled for Tuesday, June 9, at the Lambeau Field Atrium in Green Bay. He will honor the legacy of his father, Bob, around the goal of building a more caring world through people-first business practices. Bob Chapman had been scheduled to provide a keynote at this year's Summit prior to his passing this past March 19. Bob Chapman, chairman and former CEO of Barry-Wehmiller Group, had shared his business philosophy in the 2015 best-seller, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, co-authored with Raj Sisodia. The book, which will be given to all New North Summit attendees, has sold more than 110,000 copies and has been translated into eight languages; it was re-released in a revised and expanded edition in 2025. Registration for the event remains open; a link to register can be found at www.newnorthsummit.com. "We are most appreciative that Kyle Chapman has agreed to step in for his father as a speaker at this year's New North Summit to help us honor Bob," says New North President and CEO Patti Habeck. "The philosophy of Barry- Wehmiller challenges traditional thinking about how to run a business, and offers simple, yet groundbreaking, ideas on how to create safe, healthy and fulfilling work environments. I believe that Kyle's words will be highly impactful to our guests." The keynote address of Kyle Chapman, sponsored by Capital Credit Union, will highlight how Barry-Wehmiller is redefining what success in business looks like by demonstrating how economic growth and human vibrancy work in harmony. The company's success and its leadership approach initiated by Bob Chapman was featured in a case study by Harvard Business School that is now taught at 70-plus business schools around the world. Kyle Chapman's tenure at Barry-Wehmiller began in 2009, when he co-founded BW Forsyth Partners, today a thriving $850 million-plus organization. He became the interim chief financial officer of Barry-Wehmiller early in 2020, and added CEO to his title in 2025 when Bob Chapman stepped down from the role after 50 years of leadership. Kyle Chapman holds a bachelor's degree in commerce from the McIntire School of Commerce at the University. Before joining Barry-Wehmiller, he worked in private equity and operations for multiple companies, including Banc of America Capital Investors, where he completed approximately $300 million in investments across numerous industries. Additional keynote addresses will be given by Rima Alaily, corporate VP and general counsel at Microsoft, and by Denise Thomas, leadership strategist and author of the best-selling The Only One in the Room. The New North Summit opens with a performance of the National Anthem by Lawrence University Associate Professor of Voice Estelí Gomez. Praised by The New York Times for her "clear, bright voice," she is acclaimed for her artistry in early and contemporary music. A soprano who has appeared on major symphonic, film and television recordings, Gomez is a two-time Grammy winner with the ensemble Roomful of Teeth. The afternoon session includes a pair of concurrent breakout sessions: a panel on cross-industry talent development strategies and a roundtable discussion on entrepreneurship. The talent session will focus on New North's role in industry alliances and talent-related initiatives, followed by a roundtable discussion with regional leaders in the construction, digital and healthcare industries. The entrepreneurship session will include a panel of successful entrepreneurs from the New North region. The New North Summit wraps up with a networking reception from 2:30-4:30 p.m. Additional event agenda updates will be provided at www.newnorthsummit.com on an ongoing basis. WHERE: Lambeau Field Atrium 1265 Lombardi Ave.; Green Bay, Wis. WHEN: Tuesday, June 9, 2026 7:30 a.m. - 4:30 p.m. New North, Inc., is a 501(c)3 non-profit, regional economic development corporationfostering collaboration among private and public sector leaders throughout the 18 counties of Northeast Wisconsin, known as the New North region. The New North brand unites the region both internally and externally around talent development, brand promotion and business development, signifying the collective economic power behind the 18 counties. The counties include Brown, Calumet, Door, Florence, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Shawano, Sheboygan, Waupaca, Waushara and Winnebago. www.thenewnorth.com
BW Design Group, a fully integrated architecture, engineering, and construction firm and a leading system integrator serving clients in the food and beverage, life sciences, household and personal care, and advanced technology sectors, has announced the acquisition of Malisko, a nationally recognized system integration and automation company.
The Clayton-based company said Carol O'Neill, previously group president of packaging, has taken on the role of Barry-Wehmiller's chief transformation officer, effective Feb. 15.
With this investment, Colombier has partnered with Barry-Wehmiller (BW) Papersystems, a renowned pioneer in the field, known for their expertise in developing cutting-edge machinery.