Product Analytics Lead

Updated on 3/22/2023

Locations

Toronto, ON, Canada

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

Google Analytics

Mixpanel

SQL

Tableau

Python

Looker

Requirements

You bring a well-balanced mix of experience including deep analytics, data engineering, team management and product strategy
Experience implementing/developing product analytics frameworks, techniques and reporting that deliver user insights, guide product decisions, and measure ongoing performance
You have performed product analytics needs analysis and are capable of identifying and filling gaps in capabilities
Experience with data visualization tools (Looker, Tableau, SiSense), user experience tools (Google Analytics, Amplitude, Segment, MixPanel) and with data extraction, statistical analysis, modeling and general familiarity with data languages and statistical tools (SQL, Python, R, Stata)
Experience working in experiment-driven product development. You are familiar with the different types of experimentation frameworks that impact product decisions. (Including but not limited to A/B testing, principles of causal inference, and statistical techniques like model-based evaluations of user behaviour)
Experience in presenting complex, technical data in an easily digestible way in order to influence business change based on derived insights
You are comfortable in a highly technical environment and can understand the nuances of technical decisions
You will work with teams across multiple time zones
Just so you know: The hired candidate will be required to complete a background check

Responsibilities

You'll deep dive into ecobee's current product analytics capabilities and create a roadmap for improving them. You will work with leadership to identify future needs of product analytics at ecobee and build out the function accordingly
You will work with our BI team to build the infrastructure needed to create cohesive and consistent product analytics capabilities. In addition, the product analytics team will build the tool set and best practices needed to leverage product analytics infrastructure
Consolidate and build out the reports needed to highlight KPIs, functional results, and product analysis. Product Analytics will act as an SME when it comes to using reports to answer critical product/business questions. The goal will be to reduce the time it takes for anyone to produce a product report, and to ensure that product reports are accessible
Own the building and maintaining of the infrastructure needed to make experimentation easy and accessible to the product functions. You will create the best practices, tooling, and frameworks needed to conduct product experiments
Build the infrastructure, processes, and capabilities to easily conduct and automate insights, and analytics activities
You and the team will leverage input and output metrics from across the company to create the insights needed to improve our decision making
Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry
Make an environmental difference: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts
Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget
Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off)
Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Corus Quay. ecobee Leeds is based at our riverside office on the Calls
Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.

Join our extraordinary team.

We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

Who’ll You Be Joining

We’re looking for a Product Analytics Lead to join our Product Team to build out the product analytics capabilities at ecobee. We want to establish not only automated reporting of key performance metrics but also a team of product-focused data scientists that can derive both customer and financial insights for our businesses to improve decision making.

Currently, product analytics capabilities at ecobee are limited, with ownership spread among different stakeholders. The Product Analytics Lead will own building and maintaining our product analytics infrastructure, reporting creation and automation, experiment running, insights derivation, and any other area of product analytics we do not know.

The ideal candidate brings analytical rigour, experience in identifying gaps, and improving product analytics capabilities. You will identify the needs of the product analytics function – shaping the future of product analytics at ecobee. You can influence leadership with data, and clearly articulate and execute top priorities.

How you’ll make an impact:

You’ll deep dive into ecobee’s current product analytics capabilities and create a roadmap for improving them. You will work with leadership to identify future needs of product analytics at ecobee and build out the function accordingly
You will work with our BI team to build the infrastructure needed to create cohesive and consistent product analytics capabilities. In addition, the product analytics team will build the tool set and best practices needed to leverage product analytics infrastructure
Consolidate and build out the reports needed to highlight KPIs, functional results, and product analysis. Product Analytics will act as an SME when it comes to using reports to answer critical product/business questions. The goal will be to reduce the time it takes for anyone to produce a product report, and to ensure that product reports are accessible
Own the building and maintaining of the infrastructure needed to make experimentation easy and accessible to the product functions. You will create the best practices, tooling, and frameworks needed to conduct product experiments
Build the infrastructure, processes, and capabilities to easily conduct and automate insights, and analytics activities
You and the team will leverage input and output metrics from across the company to create the insights needed to improve our decision making

What You’ll Bring to the Table:

You bring a well-balanced mix of experience including deep analytics, data engineering, team management and product strategy
Experience implementing/developing product analytics frameworks, techniques and reporting that deliver user insights, guide product decisions, and measure ongoing performance
You have performed product analytics needs analysis and are capable of identifying and filling gaps in capabilities
Experience with data visualization tools (Looker, Tableau, SiSense), user experience tools (Google Analytics, Amplitude, Segment, MixPanel) and with data extraction, statistical analysis, modeling and general familiarity with data languages and statistical tools (SQL, Python, R, Stata)
Experience working in experiment-driven product development. You are familiar with the different types of experimentation frameworks that impact product decisions. (Including but not limited to A/B testing, principles of causal inference, and statistical techniques like model-based evaluations of user behaviour)
Experience in presenting complex, technical data in an easily digestible way in order to influence business change based on derived insights
You are comfortable in a highly technical environment and can understand the nuances of technical decisions.
You will work with teams across multiple time zones
Just so you know: The hired candidate will be required to complete a background check

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:

A 30-minute phone/video call with a member in Talent Acquisition
A 30 Minutes 1:1 conversation with our VP, Data Science
A first round virtual interview with a cross-functional group of ecopeeps – expect technical, behavioural and situational questions
If your first round interview goes well, you can expect a take home case study, which you get a week to work on – you’ll then come in virtually to present your solution to the team

With ecobee, you’ll have the opportunity to:

Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
Make an environmental difference: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Corus Quay. ecobee Leeds is based at our riverside office on the Calls.
Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let’s make it work.

Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of office, hybrid or fully remote work. It is our top priority to keep employees safe. As we continue to take measures to keep employees safe in our offices, we have adopted a mandatory vaccine policy to be present in the physical Toronto office or other ecobee sponsored events in Ontario as of November 1, 2021. As such, to be in our office, it is required to acknowledge a formal attestation and submit accompanying proof of vaccination status. For the foreseeable future, we will be conducting our interviews and onboarding sessions through video. New team members will also be starting remotely, with all necessary equipment provided and shipped to them.

We’re committed to inclusion and accommodation.

ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations. 

We’re up to incredible things. Come and be part of them.

Discover our products and services and learn more about who we are.

Ready to join ecobee? View current openings.

Please note, ecobee does not accept unsolicited resumes. 

201-500 employees

Website

Smart home automation solutions

Company Overview

Ecobee’s mission is to improve everyday life while making a positive impact on climate change through their assortment of modern smart home solutions. The company is highly committed to creating products that enable planet positive actions through their next generation software called eco+ on their products that delivers deeper energy savings and flexible demand for the energy grid – which is a step in the right direction for the transition to renewable energy.

Benefits

Health/Lifestyle Spending Account
75% parental leave top-up
Health benefits starting day 1
25-day paid sabbatical in year 5
$1,500 learning & development budget
Quarterly hackathons
Volunteer Days
Flexible hours & work from home
Your own Ecobee device

Company Core Values

Cultivate curiosity
Start with the customer
Aim for impact
Work for the planet
Think like an owner
Give respect and build trust