What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

Operating as a senior member of the Specialty Product Solutions team, and the broader Operations department, this individual will be charged with delivering a comprehensive operations strategy for the products within Markel Specialty’s Commercial portfolio inclusive of verticals, small commercial and large commercial and risk managed products. This includes, but is not limited to, matching technical and operational solutions to product needs to drive an optimal end to end experience, ensuring a seamless experience for Markel employees and our partners in delivering our products to the market.

Responsibilities:

Partner with stakeholders to address the strategic and holistic technology needs of Specialty’s commercial products generally supported by e2 and mPolicy/Maverick and future state of Policy Center (e.g. Property, Casualty & Professional, Workers Compensation, Package), including but not limited to digital distribution (APIs and Portals), data, forms, pricing, compliance, defect fixes, user experience and efficiency
Own strategic stakeholder engagement for assigned area, demonstrating a deep understanding of the business; proactively build relationships and connections across Operations, Specialty and broader Markel to optimize delivery of solutions
Build, foster and maintain relationships with broad stakeholder community, including engagement with underwriting, marketing, and operations teams to identify customer needs and business objectives
Manage team of Product Owners and BAs to:
- Ensure connection of macro level strategies and business needs to micro technical solutions
- Drive delivery of scalable solutions that meet immediate and strategic business needs, aligned to strategic IT roadmaps
Partner across Operations department to link technology solutions to workflows and process changes, including UAT and training; Help drive technology and process transformation for Commercial & Risk Managed product areas
Manage and develop a diverse and high-performing team with a spirit of collaboration, customer focus, and continuous improvement

Competencies:

12+ years of related insurance experience, representing In-depth knowledge of insurance operations; prior underwriting experience preferred
Excellent verbal and written communication skills
Ability to manage multiple and multi-faceted stakeholders
Track record of managing and/or developing talent
Strong influence management skills
Solution-oriented, creative thinker
Strong strategic thinking, analytical, and problem-solving skills, with the ability to make sound decisions and drive results
Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity
Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, demonstrated competencies, geographic location, and other factors. The base salary range for the Sr. Director position is $150k - $225k/year with a 55% bonus potential.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to [email protected].

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. 

Should you require any accommodation through the application process, please send an e-mail to the [email protected].

No agencies please.

Senior Director

Product Solutions, UW Platforms Product Manager

Markel

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